Reviews
I purchased a car here and it was such a good experience.
I purchased a car here and it was such a good experience. Oliver was so helpful and Mary in finance was super sweet!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Sandra for sharing of your experience our dealership and with our teammates Oliver and Mary. We are committed and look forward to becoming a part of your Acura ownership journey, so please feel free to let us know if there are ever any questions. We are here to help! Regards, Your Team @ Hendrick Acura of Pleasanton
Needed an A1 service (oil change and tire rotation).
Needed an A1 service (oil change and tire rotation). Gary Chan was my advisor. Gary was very nice, professional, and knowledgeable. During the inspection, technician noticed my rear brake pads were low. Gary explained the cost and time to replace the pads. Total of two hours for A1 and brake pad service. I was completely satisfied.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Teny for allowing us to provide care for your Acura and for sharing your experience with our teammate Gary. Keeping your Acura safe and running in top shape is our highest priority. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton
Acura of Pleasanton had two models of the Volvo we were
Acura of Pleasanton had two models of the Volvo we were interested in purchasing. Oliver Cardenas was extremely responsive and helpful and we purchased our preferred model. We were offered a fair trade-in value. We are very satisfied customers.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you SUSAN for sharing of your car shopping experience with our teammate Oliver here at the dealership. We appreciate allowing us an opportunity to serve you, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton
The advisor, Marisol Arvizu is very professional and
The advisor, Marisol Arvizu is very professional and nice, during the service she remained in touch with me along the entire process.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi John, thank you for your positive review; we are happy to pass along your feedback to Marisol and the team here at our dealership. We appreciate allowing us to earn your business and sharing of your experience with our service department while we were providing care for your Acura. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton
Oil change is always done quick .
Oil change is always done quick . Landon goes over The report before I go . And covers anything to look out for if anything. Makes me feel safe in my car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you MARTHA for allowing us to provide care for your Acura and for sharing your experience with our teammate Landon. Keeping your Acura safe and running in top shape is our highest priority. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton
I had a great experience purchasing my car at Acura
I had a great experience purchasing my car at Acura Pleasanton. Farooq Omar was very helpful and all the team as well. Their costumer service is great very friendly and professional.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you ANA for sharing your car shopping experience with our teammate Farooq and the dealership. We appreciate allowing us an opportunity to serve and to be a part of your Acura journey. We look forward to our continued relationship, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton
Purchased 2025 Acura MDX & traded in 2021 Genesis GV80.
Purchased 2025 Acura MDX & traded in 2021 Genesis GV80. Helder is the most professional luxury sales consultant I?ve ever worked with - I heartily recommend him with 100% confidence. Marisol is my #1 service advisor of ALL TIME - so responsive, efficient & nice! Great people do make a difference & I?m so happy to be back in the Acura of Pleasanton family!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations TOM on your new Acura MDX purchase and thank you for taking the time to share your wonderful review and recommendation. We appreciate allowing teammates Helder and Marisol to earn your business and be a part of your Acura ownership experience. We know buying a car is still a milestone for most of our guests and it is good to hear we were able to meet your expectations. If you have any further questions, please give us a call. We're always happy to help! Regards, Your Team @ Hendrick Acura of Pleasanton
Love Acura of Pleasanton!
Love Acura of Pleasanton! Marisol made my experience a great one. Communication was amazing and took care of my A 1 3 service in 2 hours. Highly recommend Acura of Pleasanton and Marisol!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you ALorenzo for allowing us to earn your business and for sharing of your experience with our teammate Marisol and our service department. Keeping your Acura safe and running in top shape is our highest priority. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton
Great Service!
Great Service! Completed as promised, service representative was great and kept me updated on progress.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you al for allowing us to earn your business and for sharing of your experience with our teammate Edward and our service department. Keeping your Acura safe and running in top shape is our highest priority. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton
I was shopping for 2025 Acura MDX and Robert helped me in
I was shopping for 2025 Acura MDX and Robert helped me in getting the type-s one. The overall experience from ordering the vehicle to getting delivery was very smooth, Robert was giving all the updates from the day I ordered the MDX till the vehicle got delivered. In the middle I had to upgrade the MDX from A-Spec advance to Type-S to get the vehicle delivered before the holidays and Robert helped in that process as well. Overall the buying experience was great. I highly recommend this dealership to others for their future Acuras.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations shivaprakasha on your new 2025 Acura MDXand thank you for sharing of your experience our teammate Robert here at the dealership. We are committed to becoming a part of your Acura ownership journey, so please feel free to let us know if there are ever any questions about your new MDX! Regards, Your Team @ Hendrick Acura of Pleasanton