Reviews
Exceptional Service
We visited Matt Castrucci's Auto Mall of Dayton in search of a new car. I must say, we felt very welcomed and at ease. The salesmen were knowledgeable but not pushy. We had the pleasure of working with Tony DiGiorgi who made sure to answer every question and address every concern we had. He was upfront from the very beginning and ensured the whole process ran smoothly (and rather quickly) so that we could drive off in our new KIA Soul (which we love!) Thanks Tony & the Matt Castrucci family. We look forward to working with you again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Sales Experience
Bought a Kia Soul + . Great vehicle, good on gas and quality product. I already knew about the Soul and came to the dealership looking for a deal. Our sales staff from the Sales manager on down were great. Straightforward deal as I had a trade and didn't want the hassle of selling it, etc. OF NOTE: I traded in a GM product and will NEVER buy a GM product again. Quality issues and value issue. KIA is a fine vehicle and made well. Financing was great, got the terms and went on our way!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Lessor
I was looking at a vehicle to lease with better city mileage. After discussing several models, Johnny V said if that is a concern we have a vehicle for you. The Niro had just been delivered. He is an excited sales person. From sales to delivery he kept me informed of features of the car. Every time he found some new or improved feature I was informed. Even after delivery!
- Customer service —
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kia Soul
Great experience. Salesmen Josh was very helpful- very painless process. Would recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Terrific salesman. Terrific car.
Tony was a fantastic salesman. Love my new Optima!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Absolutely excellent!
Extremely knowledgeable! Tom was super helpful and immediately answered any question we had! He showed us every car we asked about without hesitation! He did not try to push us toward one car or another, he showed us every difference in each car or how one car had a better option than another we were looking at! He made this experience really easy going and fun! We are extremely happy with our purchase and will always recommend him and Matt Castrucci to others! We will definitely return for any future purchases!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience
I came to this location b cause a friend referred me. I spoke and felt with Josh and by far the best experience I've had. I'm from out of state and I have been looking for awhile. I had visited other dealerships that day and they treated me like a sale vs an actual person. Josh talked to me like a person and I may have paid a little more than I was originally wanting to but they took care of me. The entire process was about as painless as it could have been. He worked with my issues and got me a xxxx of a deal. I ended up walking out paying the same as what I did with my old car and couldn't be happier with the purchase. I know people from the Dayton area and will definitely recommend people to him. Great buying experience overall.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New car lease..
My salesman Josh was very helpful and eager to get me into a new Kia for a good price.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
True Customer Service
Josh is not only a great salesman, but an amazing customer service agent! He worked through our dilemma and was able to present us with a few solutions. At every turn, Josh was always looking out for our best interest. We couldn't have had a smoother transaction. We will definitely be back to purchase another Kia from him in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Second Kia Purchase
Second Kia purchase with Josh, a wonderful salesman. We had lots of questions, he answered all very professional. Thanks so much for making this process easy for us.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase