Reviews
No deal
Dae have really nice cars however, they specialize in rebuilt titles. They do have really good prices and nice vehicles. They did have the car I was looking for however, because of the rebuilt title I did not make the purchase.
- Customer service 3.0
- Buying process 3.0
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Lachelle was awesome to work with! I highly recommend...
Lachelle was awesome to work with! I highly recommend dealing with her! Very professional and great customer care! She and Ax Auto are Amazing and care about dealing with their customers
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Lachell is the best.
Lachell is the best. She was a pleasant reminder that a salesperson can be genuine and honest. People need to be educated about Branded Titles, especially from AX Autos. They are definitely experts and the place to go.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Flood Damaged Car
I made four attempts to get a copy of the carfax on a $100k e63 . I emailed three times and requested on cars.com. After the fourth attempt I pulled up the VIN number and found the $100,000 MB e63 was a flooded car from Houston Some poor soul will get drowned by these practices.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Lachelle was very attentive and professional our deal was...
Lachelle was very attentive and professional our deal was close very fast and the people here are very nice. looking forward to do business again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Car buying experience
Lachelle was awesome! She showed true professionalism and earned my business. I will refer anyone who needs a car to this hidden gem of a dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Purchased a infiniti qx56!
Sam was a good salesperson and helped me and my family get into the vehicle that we wanted. Thank you ax auto and sam! Amazing deal!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Cortez had very poor manners, being very stand offish....
Cortez had very poor manners, being very stand offish. Treated the test drive as an opportunity to show off his ego. Overpriced as well, with the car I was looking at still sitting on their lot because of its poor condition with a high price tag. Said there was no wiggle room, said they could maybe drop the price by maybe $500. He then proceeded to call his boss on speaker phone, where they performed this cute little skit where said “boss” says they can take $1,000 off, making it seem like you’re getting a good deal. A very smooth tactic I’m sure they’ve been practicing a lot since it seemed perfect. All I can say is these guys know how to take good pictures, and that’s about it.
- Customer service 1.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Excellent experience
I was hesitant about buying a car online; however, it was the car I wanted, the price was right, so I decided to take the risk and I'm glad. From the first time I called AX Autos the salesman made me feel very comfortable. They made sure to keep in contact with me everyday to give me an update on every detail which was much appreciated. The car delivery process took a little longer than expected, but it was all worth it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are more than happy to hear about the pleasant experience you had at AX Auto... Thank you for doing business with us and we look forward to helping you with your next purchase!!!
Smoothest car transaction!
I had such a great experience here... came in, drove the car, and I was out within an hour. No to mention everyone was exceptionally nice and professional!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Davi, thank you for sharing about your experience. Thank you for choosing AX Auto!!!