Reviews
First Class Experience
As a former flight attendant, I know what it means to provide legendary customer service. Adam and AX Auto did just that! Adam went above and beyond to exceed my expectations, and to have my car delivered to me in a timely manner. The driver, Doug, was equally as professional and courteous. Even though it was raining heavily, he handles the delivery and transfer with amazing patience. I absolutely recommend AX Auto Inc. S. Small
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Beware
I drove from TN all the way to Atlanta to get lied and cheated. There isn’t enough characters in this message to help you understand how shady AX auto is. They kept my $500 deposit that was used to hold the car, sold me a car that has been wrecked(airbags deployed) while making it perfectly clear there had never been any damage to the vehicle. Being a young hard working man at 24 I gave a down payment of 13k to soon find out I was getting played. I strongly urge any family out there to avoid what I’ve been through with these guys. Also, if you do communicate with them don’t expect them to call you back like they say. I’m batting 0/6 with them saying they’ll make it right or at least call me back.
- Customer service 1.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We are very upfront with our customers from the beginning, we provide CARFAX and other inspection reports that we may have, customers also have the choice to have the vehicle inspected by a certified mechanic if they like as long as they confirm an appointment. When you purchased the vehicle, you definitely saw the CARFAX and knew about its previous accident since you signed every single page of the CARFAX report when you bought the car. We did not hide anything. You have had the vehicle for years and never had any problems, but now you are trying to upgrade for a newer vehicle and got a low-ball offer on it and you are trying to blame us for that.
Amazing
They were so helpful. Fixed me with a good lender and I managed to get a very nice car with low mileage and good monthly payments.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This Car Dealership is a blessing from My Heavenly Father Go
I live in NC and needed to get a car ASAP. My sister found their website and less than a week the car I saw and loved is now in my driveway! The Manager is a blessing to work with!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best price to find
Very upfront about their cars they posted a full video of the exact car rather than most dealership giving generic answers yo lure me in. I love my new Jeep Wrangler its been ruing great for 6 months and haven't had a single issue they are fast and easy going. I have sent family to them already and they have enjoyed the process as well. Hats off the an amazing dealer
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Janet, thank you for thanking the time to write this awesome review. We are very happy to hear that you are enjoying your Jeep Wrangler, it sure is a nice ride. Thank you for your purchase!
They are the best!
Great customer service. Ask for KJ. He will take good care of you! They took really good care of me! Don’t hesitate to go to this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Amazing....😁
I had a great experience with AX auto....I was searching for my dream car and came across the website offering my exact car for 10k below value. I didnt even read why I just called immediately being excited about the price. I spoke to Abrar, he told me EVERY DETAIL about the car holding back nothing. Immediately i was like NO! I dont want this rebuilt title car. However upon having more conversations with Abrar, and doing my own independent research for hours at a time, i discovered that this is "a thing" and people have gotten amazing deals on rebuilt title cars..... So I started to consider all the facts as well as all the reviews about the company good or bad. At one point I wanted to cancel (thank God I didnt) and Abrar did not pressure but offered me to come down to GA (i live in NC) to test drive as well as get my own inspection. Which was completed at Infiniti and they found 1 issue which was a dusty filter! So after that, I was completely sold. I loved the fact I was able to express my concerns and i didnt get a BS salesman response. I got realness and upfront answers. So my advice, do your research make an informed decision and I guarantee you will have a wonderful experience. AX Auto was so patient with me I could not believe the amout of time he waited for me to decide. He checked periodically but again no pressure and he always said "let me know whatever you decide im here call me anytime"....he was not hard up for a sale bc trust me this car would have been gone if I didnt get it one way or the other. Infiniti Q60 2017..... just a beautifully built car for over 10k below what I would pay anywhere else. I invested in the extra 100k mile warranty and gap insurance which with that, still made my purchase WAY below the value of the car alone. Thanks again Abrar for making this so smooth!!! If you're reading this, go for it!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
great experience!!
From the first texts and phone calls with Eric and then meeting with Abrar They were professional courteous and placed value on my time. No surprises, what they said they would do they did. I would do business with them again in a second and would recommend family and friends. Thanks folks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ax auto
A bear is very well customer service and I will recommend anyone to him who need a car to buy. So if any one need a car ask for abrar
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Amazing value and service
I saw their advertisement on the internet and they were located not far from me so I decided to check them out. Best decision I have made concerning automobiles in a long time. They had a great selection and great prices ; but the best thing of all is their service. Amin was the first greet us and pull out the car we were interested in and did a great job. We went for a test drive and identified a few items we wanted changed no problem ! Then we were helped by Abrarr this guy was fantastic he knew everything about the vehicle took care of all the paperwork then explained everything to me about the operation of the vehicle. I will encourage all my friends and family to go see these guys when they need a car !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car