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AX Auto Inc.

(251 reviews)
Visit AX Auto Inc.
Sales hours: 10:00am to 7:00pm
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Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 10:00am–7:00pm
Sunday Closed
(404) 935-6817 (404) 935-6817

Reviews

(251 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AX Auto Inc. from DealerRater.

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New customer

Pleasant experience. Would buy here again. Never sent through a dealer before but recommended by my insurance and got better prove than dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Dream, first of all, I would like to thank you for doing business with us, and we would also like to to thank you for such a great review. We will be looking forward to see you here at AX Autos next time you are in the market for a vehicle!

Review

Great customer service! Drove from TN to get a Lexus. Abar, Karen and Dennis make a great team. I would definitely recommend this dealership if you are looking for an upscale vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Two months later

I purchase a 2016 Chevrolet Impala at a fair market price once I drove off the lot every thing was smooth, two months later the front grill starts coming apart and reach out to these guys and they hang up my face so I'm guess they take new cars that was in an accident and try to fix em which isn't cool at all

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

great car

Great car buying experience! Got in and out very easy. Great people to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Chris, thank you for you review. Here at AX Auto, our team works really hard to provide the best customer service to every customer. We hope to serve you as your used car dealership next time you are in the market for a vehicle!

Great cars for the best price

Bought my 2015 Bentley from here, Adam was honest and upfront about everything and went the extra mile by covering transport cost difference because of a misquote. Paperwork and dealing with him was a breeze and best part I never had to call him for updates he did it upon himself. I wish I knew about them earlier because I'll keep buying from them after this point in time. Thanks Adam

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

William woods

The worst dealer ship I have ever tried to do business with

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

We would like to apologize for any inconvenience you may have had at our dealership. Please email us at axautoinc@gmail.com so we can discuss this situation further.

Customer

Very friendly staff. Nice facility. Very clean and great selection of cars

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent Service

Our buying experience with AX Auto Sales has been "FANTASTIC"!!! Everyone was very professional, patient and kind....especially Valerie, Candace, Mr. Dennis, & Adam!! I would highly recommend anyone in search of a pre-owned vehicle, to please check out AX Auto, Inc. You won't be "disappointed"!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent Dealership

They have excellent staff and Val was great at assisting in everything..They have time for people and i will always like to do business with them.... Great Car and Affordable Prices. Nana

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience!

It was s great experience. They were friendly and helpful and I walked out with a great car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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