Reviews
AX auto
Excellent customer service and affordable price. Tamika and one of the Agad gentlemen will help you get your car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Brandon
Amazing process and team. The location is kind of hidden and is not the best but the vehicles, price, and staff are excellent at making customers welcome. The indoor showroom is something like a movie.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Outstanding
The staff at AX Auto were very welcoming and helpful!! The process was smooth and fast! My salesman Dennis is awesome??
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Stay Away these cars are hiding damage
I would give 0 stars if possible. These cars are not properly repaired after accidents. Beware there are major issues under the shiny exterior. I was sold a vehicle that I was told was in a minor accident and and there was no frame damage issue. I later took into Honda dealer for maintenance and the dealer would perform any service since the car had major crack in the frame. Honda deemed a liability to even do regular maintenance on the vehicle. When I contact AX Auto they said there was nothing they could do and it was my fault. They directly lied about the frame damage and it is my fault? Do not make any purchases from this company!
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Amazing team
Bought the car without ever seeing it. Sales Person was very knowledge and upfront about every quesion asked did not sly from my questions. Sent me all the details and even had the car shipped to me at a very cheap rate saved me tickets and drive, im enjoying every bit of my new Lexus ES350 would recommend anyone to buy to them very easy team to deal with even sent the title within a week unlike most dealerships that take their time after they sale a car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great price with even better service!
Tameaka was absolutely amazing to work with. She answered my emails super fast and did everything she could to make me happy with my purchase. They offer an awesome selection of vehicles and I am one satisfied customer! Dennis was fantastic processing the documents and took an extra effort to make sure the car up to their high standards. I will absolutely encourage others to give them a call!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2013 S550 Delivered just as advertised
Bought my 2013 S550 about 6 months ago and still running like a charm. The staff AX Auto took care of every concern and was very knowledgeable with the vehicle, they even spent the time to show me how to operate the vehicle. Price was amazing and I couldn't ask for anything more because they were upfront about the entire process and no hidden issues with the vehicle even with their low prices compared to the market for the same vehicle. I will recommend anyone and buy my next car from them again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Lazy salesperson
In my initial inquiry I asked specific questions about a carfax & if the car had a sunroof. I then received a generic email asking when I wanted to come look at the car, not a single answer to my questions. I then asked if my inquiry was read. Then asked the same questions again. The sales lady told me to look up the requested info on their website. I then had to email back there was not a carfax online & again for photos of of the roof, to see if there was a sunroof, which photos were not available online. All in all, I was ready & able to purchase this vehicle, but the lazy saleswoman doesn't deserve my business.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
2013 Hyundai Sonata Purchased
I purchased a 2013 Hyundai Sonata from them yesterday and it was a pleasant experience, which is extremely rare when it comes to purchasing a used car. I was initially apprehensive about AX Auto because they only deal used cars and they are in a kind of sketchy part of Atlanta, but after going through the whole process of checking out the car, test driving, working out a good price, and finally purchasing the vehicle, I can confidently recommend this place to anyone who is looking for a good used vehicle. They allowed me to test drive it by myself for as long as I want. I even went with an independent mechanic from Atlanta Mobile Mechanics (which I also recommend) to get it fully inspected including emissions. The mechanic did find some concerning things that were not listed in the Carfax, including indications of a minor accident as well as some rust underneath from possibly sitting in snow up north. I worked with AX Auto about this and they basically said it was already priced below kbb value, which was true, and they still came down a little more. Luckily, in my case the car is still under the Hyundai factory warranty also. The only thing I would say is that it is imperative that you get it fully inspected by a mechanic, because a lot of there cars are purchased at auctions and the service records are incomplete. Lastly, as you will notice from their postings, their prices are very competitive.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
2009 Maserati Easy and Upfront and Amazing Price
I just bought my 2009 Maserati From AX AUTO best deal in town. Very upfront with vehicle history and quick turnaround response. Car was just as they described loving every bit of my new car. Paperwork was quick and a breeze defiantly buying my next car from them again.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase