Reviews
Good folks
Made a quick trip to Albuquerque for the weekend. Made an appointment to look at a vehicle and ended up buying one. Staff was professional and efficient. I hate buying cars and messing with the entire process but this time it was painless. Will definitely buy from them again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
At Garcia Cadillac, we aim to exceed the expectations of a typical car-buying process and provide our customers with a professional, quick, and enjoyable experience! We’re glad to hear we hit the mark and appreciate you taking the time to share your feedback! We can’t wait to see you again for another 5-star experience and thank you!
Easy process
Dropped my car off for an oil change and picked it up a few hours later.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
New Car Lease
My wife & I leased a 2019 XT5 Garcia Cadillac of Albuquerque. This is the third new car with this company since 2010. We keep going back due to the excellent service and relationship we share with people like Mr. John Pond and the others that assisted us in this transaction. It is great to deal with people you trust and can talk openly to without feeling you are getting a "sales pitch". John is superb in educating you about the vehicle of choice. Thank you all, I hope to do it again in about 39 months. - Harold & Raneta
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Having great relationships with our customers is very important to us and we’re happy to hear we’ve been able to provide you with dedicated service and comfortable car-buying experiences throughout the years! It’s always a pleasure working with our loyal customers and we can’t thank you enough for this 5-star rating and kind feedback! Congratulations on you new XT5 and we look forward to you being a part of the Garcia Cadillac family for many more years to come!
Great experience
John served us very good. He helped us figure out the seat settings. The Internet at the dealership was down but John got us through without to much difficulty.. Enjoying the car. Best regards The Casto Family
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We love receiving reviews such as yours because it lets us know we provided another informative, quick, 5-star experience! Congratulations to you and your family on the new vehicle and we hope you all enjoy the many memories to come in it! Thank you!
Great service
Excellent customer service. I felt special as soon as I walk into the dealer. They provided me all their attention and it was a great experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for this amazing review, Lauro! At Garcia Cadillac, our customers are very special to us and we do all we can to provide them with the 5-star experience they deserve! We’re glad to hear we hit the mark on your visit and we look forward to providing you with many more exceptional experiences in the future!
Fantastic crew and experience. Thank you all I love my car!
Fantastic service from the morning we first stopped by until we drove our new car out of the dealership!!!! Awesome ! Looking forward to having my car serviced there in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It’s one of our top priorities to provide 5-star service from start to finish and we’re happy to see we’ve hit the mark! We appreciate you taking time out of your day to leave a review and share your feedback and we look forward to the opportunity to offer high-quality service to you again! Thank you!
Review of sale
Great people to work with. Very courteous, helpful. They go out of their way for customers. When we ordered the vehicle we were kept I informed throughout the whole process.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It means the world to us to receive 5-star reviews like yours and we thank you for taking the time to share your feedback! We aim to make each customer's car buying experience smooth and informative and are glad to hear our team was able to make this happen! Congratulations on your new vehicle and we can’t wait to see you for your first service visit!
Great experience
First time Cadillac experience. No pressure, great staff. Highly recommend. No sales pressure and great care given by Kaydee!! Ask for her and you won't be sorry! Cory and Nora are alsomecawesome!! Great to see customer service still exists!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello and thank you for this amazing review! We’re glad to hear that Kaydee, Cory, and Nora were able to make your first Garcia Cadillac experience an exceptional one, and we’ll be sure to pass along your compliments to them! We look forward to the opportunity to show you more of the 5-star customer service we’re known for and hope you’ll visit us again soon, thanks!
Super Sales Team!
I had one of the most pleasant experiences with the sales team! Every aspect of buying my vehicle here was the best I had purchasing any vehicle. The team was responsive to all my needs and handled the entire transaction with professionalism and provided a very friendly atmosphere. Never pushy at all. John, Corey and Nora were just awesome to work with. They helped me out to no end. Thanks for all you did for me!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your thoughts and rating us 5-stars! We are grateful to have exceeded all your previous car buying experiences and will share your kind words with John, Corey, and Nora regarding their professionalism and helpfulness! We are pleased to welcome you to the Garcia Cadillac family and can’t wait to see you again for your first maintenance visit!
Great sales personnel, great experience!
We dealt with Jake, Cory, and Nora....all awesome people to work with and very, very helpful, friendly and not pushy. They are all knowledgeable and take time with helping you wi5 all the details. Thanks for a good buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Buying a car should be a fun process, and we’re glad to hear that Jake, Cory, and Nora were able to provide you with the level of care to have such a positive experience! We’ll be sure to pass along your wonderful review to them, and thank you for sharing with us!