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McDonough Nissan

(2,086 reviews)
Visit McDonough Nissan
Sales hours: 12:00pm to 7:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–4:00pm
Sunday 12:00pm–7:00pm Closed
New (877) 890-6649 (877) 890-6649
Used (877) 680-6889 (877) 680-6889
Service (877) 890-6654 (877) 890-6654

Reviews

(2,086 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McDonough Nissan from DealerRater.

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It was quick and easy thanks to Adam the rear windshield

It was quick and easy thanks to Adam the rear windshield wiper broke had to get it replaced

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we are pleased to hear of your experience with us here at McDonough Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

After spending 28,000 dollars on a car, was only given

After spending 28,000 dollars on a car, was only given half tank of gasoline.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (770) 282-5077 when you have a chance. Thank you, and we look forward to hearing from you.

We purchased a vehicle and provided copies of both my

We purchased a vehicle and provided copies of both my drivers license and insurance information. For some reason, the salesman hounded me for an insurance binder, claiming without it, the registration and tag processing would be halted. I can?t remember the number of vehicles I have purchased in my lifetime but I can tell you, including the truck purchase from McDonough Nissan, I have purchased three vehicles in the past two months. All three purchases were made from reputable dealers like McDonough Nissan. The other two dealerships needed only my license and insurance card from current vehicle. All three purchases were made with no trade-in vehicle. Besides this, as other dealerships had done, we expected them to fill the fuel tank. The salesman sheepishly told me he only put $60 worth in the tank. Can you say cheapskate? It?s no wonder Nissan is failing. Acquisition by Honda is the best thing that could happen for Nissan at this point. Coming soon to a Honda Dealership near you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, we are disappointed to learn of your experience here at McDonough Nissan, but will take this opportunity to improve. If you would like to discuss your experience in more detail, please give us a call at (770) 282-5077 at your earliest convenience. We always look for opportunities to improve. We hope to hear from you soon so we can make this right.

Joshua made my buying experience a good one.

Joshua made my buying experience a good one. He listened to and answered any questions I had. He was very professional!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Hi, thank you so much for your feedback about McDonough Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

Beyond exceptional and knowledgeable .

Beyond exceptional and knowledgeable . He was able to get us a deal and I appreciate it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Uncle t was very helpful and knowledgeable he made buying

Uncle t was very helpful and knowledgeable he made buying a car fun again he is awesome

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

My service advisor Ryan Blake was amazing.

My service advisor Ryan Blake was amazing. Very warm and caring. Very informative, he did a great job of informing me about the repairs needed for my vehicle and the consequences of waiting too long to do repairs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, thank you so much for your kind words about your experience here at McDonough Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed.

Josh was great to work with.

Josh was great to work with. I couldn’t have had a better experience. I am so happy with my new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Hi, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

Overall, the purchase was a good experience although the

Overall, the purchase was a good experience although the haggle game was present. At the end of the day, I pray that this purchase changes the life of a mother of 5, to give her a new fresh start and relief in a difficult season.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Bennie?

Bennie?s an outstanding Advisor Repesntative who answers all questions and makes a person feel like there at home. He and the service team provide quality service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Douglas, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!