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McDonough Nissan

(2,086 reviews)
Visit McDonough Nissan
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–4:00pm
Sunday 12:00pm–7:00pm Closed
New (877) 890-6649 (877) 890-6649
Used (877) 680-6889 (877) 680-6889
Service (877) 890-6654 (877) 890-6654

Reviews

(2,086 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McDonough Nissan from DealerRater.

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Lance and team made the buying and trading process quick

Lance and team made the buying and trading process quick and simple. I will buy a car from here again and again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Hi, we're happy to hear you had such a positive experience with our team! If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

Excellent Customer Service from email to out the door in

Excellent Customer Service from email to out the door in my new car. The customer service is unparalleled. Nissan McDonough continues to set the bar high on keeping its focus on its customers. Will continue to do business with this location for that exact reason.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Everyone there made an effort to help make this purchase

Everyone there made an effort to help make this purchase the easiest, fastest,most fair,in an atmosphere that would be hard to beat. Thanks to KELVIN, and everyone at Mcdonough Nissan

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback about McDonough Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We hope you have a great day!

I really enjoyed Joshua very professional and goes above

I really enjoyed Joshua very professional and goes above and beyond for his costumers very pleased

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

My review was done quickly and accurately.

My review was done quickly and accurately. I will most definitely be back for services. This loxation is closer to my home. The employees customer service is amazing

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Jennfer Howard, we are pleased to hear of your experience with us here at McDonough Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! See you next visit

At Nissan McDonough, everyone I met doing my car buying

At Nissan McDonough, everyone I met doing my car buying process was a class act ,ohh my lord,they treated me with so much respect, courtesy,and love,something the world needs now.. I felt there as a vip..thank you nissan McDonough ,all of you, for your service to me!!God bless ?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Curtis Robinson, we're glad to hear our staff took such great care of you! Here at McDonough Nissan, we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road! Until the next time we meet, take care!

Thurston was really great.

Thurston was really great.. I came in to test drive a specific vehicle and walked away with that vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

This experience was very Good.

This experience was very Good. Just like all the others I?ve had when taking my car in for maintenance or repairs. Everyone is always helpful, informative, and does what is expected. Great customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Earlene Jenkins-Tribble, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Until the next time we meet, take care.

I have been going to Nissan McDonough since its opening

I have been going to Nissan McDonough since its opening and I have yet to have an unsatisfactory visit. My Super Nissan Service Advisor, Adam Williams, is THE TOP TIER EXPERT in his field. He is ALWAYS professional, kind, patient and thoroughly informative. My recent visit on January 13th only adds to the awesome service I'm used to receiving. I highly recommend Nissan McDonough and I strongly recommend Adam Williams as your service advisor!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Jocelyn Langston, we are pleased to hear of your experience with us here at McDonough Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

They responded fairly quick when I arrived.

They responded fairly quick when I arrived. They understood my complains & walked me through the process of diagnostics & repairs. Considering the complaint the repair was fairly prompt. I would recommend visiting with Adam Hubbard with your Nissan repair needs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Stephen, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!