Reviews
Great Job
I found the purchase of my Mini to be a very good process. I was guided through with friendly competent help and kept informed throughout the ordering and delivery. I would recommend Tom Bush Mini dealership as the place to get your Mini. My representative there was Daniel Howard. He was well informed and followed through on everything he said. He made it a very pleasant experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Anna, we're so glad to know you had a pleasant experience with Daniel and our team at Tom Bush MINI. Thanks for recommending us! Enjoy your new MINI!
Service
Fast, quick and professional. Team was very warm and welcoming from the time we entered until our exit. David was very professional answered all our questions even the ones we didn’t think of. Very knowledgeable about the vehicles. Great salesman!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Michael, we're delighted to know that David and the rest of our team at Tom Bush MINI provided you with a warm welcome and knowledgeable service. Thanks for taking the time to share your experience! Enjoy the ride!
Quick and precise like a pit crew.
Rejuvenating my 2013 Countryman to original specs was quick , professional and directed by Dylan perfectly. Great service and will bring our newer recently purchased 2020 Countryman in to the family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Wes, it's great to know Dylan and our team at Tom Bush MINI were able to help rejuvenate your 2013 Countryman. We're looking forward to seeing you again when your 2020 model needs service!
My Mini Experience
My recent experience with Tom Bush Mini service department on Atlantic Boulevard was nothing short of spectacular. Kristie my service representative was purely awesome. The entire process was seamless; from diagnosing the problem in my car to completing the repair. The repair was completed in a timely manner and my car was returned to me all nice and clean. Kristie did a wonderful job in overseeing the entire process. I would strongly recommend Tom Bush BMW/Mini Service department and Kristie to anyone who needs to have their product serviced.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Daisy, we're delighted to know that Kristie and our team at Tom Bush MINI provided you with a seamless service experience. We appreciate your recommendation! Enjoy the road ahead in your freshly serviced car.
Kristie in service department is awesome!
Kristie at Tom Bush Mini is amazing! She always takes good care of me and makes sure the work gets done. I also love getting the short videos from the technicians showing me exactly what is wrong with my mini. I will continue to take my vehicle here! Veronica
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Veronica, we're so glad to know that Kristie and our team at Tom Bush MINI have been able to provide you with great service. We appreciate your trust in us for taking care of your Mini!
Patti’s Blue baby
I have been using Tom Bush MINI Cooper for the last six years. My experience with Ms. Kristie Roderick is amazing. The team knows and understands the issues I have with my precious blue mini Cooper convertible and seem to take good care of it and giving me input on what is needed done next or in the near future. Thank you so much Tom Bush MINI Cooper especially the service department team Miss Kristen and her guys, I appreciate all that you guys do Patricia Franke
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Patricia, it's great to know that Kristie and the rest of our team at Tom Bush MINI have been able to consistently provide you with excellent service over the years. We appreciate your loyalty and look forward to continuing taking care of your blue Mini Cooper convertible!
Tom Bush mini cooper s purchase
Great experience with our sales associated Mark Maurais, entire process from start to finish was simple. We were never pressured to purchase additional services or add ons. thanks again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Salah, we're glad to know that Mark and our team at Tom Bush MINI made your experience simple and pressure-free. Thanks for the positive feedback!
For great service - see Kristie
Kristie is the only service advisor I go to! I used to drive to Charleston, but now with Kristie I happily drive to Jacksonville. It's nice to have one consistent person who is so friendly and takes care of my Mini! She even had it HANDWASHED!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're delighted to know that Kristie has been able to provide you with such exceptional service here at Tom Bush MINI. It's great hearing how much you appreciate her friendliness and dedication. Thanks for choosing us, we'll make sure your Mini always gets the best care!
Easy in and out
Feel confident my Mini will be serviced properly here. Friendly service staff take time to answer all questions. Prompt service with attention to details. Never had to have anything done twice.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for choosing Tom Bush MINI above the rest! We're so glad you can count on us to keep your MINI in prime condition. Until next time, drive safely!
Great Service
Kristie is a pleasure to wok with and she cares about the customer. Love this service department. Great team and professional service. Love the work they do.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Roz, we're so glad to know you had a positive experience with Kristie and our service department at Tom Bush MINI. We strive for professionalism and top-notch customer care, and thank you for recognizing that!