Reviews
Very helpful, under stood the car and helped set it up We
Very helpful, under stood the car and helped set it up We went to another mini for 8 years and when we needed to take the car in for service they were not very helpful. The code didn't come on so they sent me home 50 miles and the car started acting up again. So we decided to trade it in and the sales person made me feel bullied into buying a car with a color I didn't want. I asked to see if I put more money down if I could get the color I wanted . Their response was they weren't going to do it all again, so we told them we would wait until we had more money down. So I started looking around at other mini dealers and found FERMAN with cars for less of a mark up and they were immediately helpful and did everything to get us in the car we wanted . Manny and Manolo were the way all salesman should be. I would highly recommend both of them and ferman to anyone.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great friendly service that really care about you and
Great friendly service that really care about you and your car. They get you taken care of on time and keep you informed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service department was very professional, the service
The service department was very professional, the service on my mini was done in a timely manner
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone was very helpful.
Everyone was very helpful. I truly think it's the best dealer I have ever dealt with.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Matthew is very friendly and helpful making sure all
Matthew is very friendly and helpful making sure all needed repairs are completed in a timely manner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tony Beltran went out of his way to make this purchase
Tony Beltran went out of his way to make this purchase happen. He took very good care of me. I was in and out in about 2 hours. Best experience in any dealership I have had. Thank you to Tony, Dallas and Aaron Cox!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent customer service!
Excellent customer service! Courtney proactively provided some additional services that we needed under our warranty.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Matthew is great to work with, very attentive and for the
Matthew is great to work with, very attentive and for the surprises sometime in a good way.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always great service at Ferman Mini… Matthew is so good…
Always great service at Ferman Mini… Matthew is so good… always gives accurate estimates and gets the work done In a timely manner!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Communication is great.
Communication is great. All my requests were taken care of in a timely manner. When there wasn’t a loaner available I was given a car off the lot while some minor work was done. Dallas has been great to work with
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair