Reviews
Dallas was extremely communicative and made the process
Dallas was extremely communicative and made the process very easy. I would definitely buy from him again. Leah was also incredible in explaining the Mini’s technology and capabilities. She even gave me her card to contact her anytime if I have questions in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very good people to work with Dalas.
Very good people to work with Dalas. He was my salesman. He even deliver the car to my house. Appreciate that very much from him and the company. I would definitely buy another mini from this dealer. This is my second one and I love my mini 2025.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Replaced my tire that mo local place would handle with
Replaced my tire that mo local place would handle with the warranty I bought Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
An excellent experience as always - top notch customer
An excellent experience as always - top notch customer service. I've never had a bad experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very helpful and gave me additional tips for free coffee
Very helpful and gave me additional tips for free coffee was nice touch too thanks
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They’ve been servicing my Mini Cooper for 7 years.
They’ve been servicing my Mini Cooper for 7 years. I’ve always felt listened to and cared for every time I bring my car in. Matt Maynard is excellent with customer service! I stay while my car is serviced since I live 45+ minutes away. I will admit to eavesdropping when he’s helping others and have to say he is wonderful with everyone! He has a kind and reassuring telephone voice and makes good eye contact with those at his service desk. I’ve never felt that Fermin Mini took advantage of me or had me do unnecessary work - as a single woman I have to say that is not always the case at car places.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The first thing I said to Dallas Crider was, " I won't be
The first thing I said to Dallas Crider was, " I won't be buying today." But he was super patient and helpful and cooperative and found the perfect vehicle for me, so yeah, I walked away with a new car that I love. It was the best car-buying experience I've ever had. Thank you, Dallas and Ferman.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mathew was so nice and professional Made the experience
Mathew was so nice and professional Made the experience nice and easy. The driver who returned my car was nice. Overall a great experience
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tim Ralston was very helpful.
Tim Ralston was very helpful. It was a good experience for us. Would buy another car from Ferman
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I thoroughly enjoy collaborating with Ferman Mini.
I thoroughly enjoy collaborating with Ferman Mini. Sarah’s exceptional understanding of customer experiences is truly commendable.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car