Reviews
EXCELLENT CUSTOMER SERVICE
PEOPLE VERY POSITIVE, VERY GOOD EXPERIENCE. MAI NGUYEN AND ADRIAN MARTINEZ WAS VERY HELPFUL. DIFFERENT DEAL AND GOOD PRICE .THANK YOU SO MUCH MOMENTUM BMW.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
end of year purhase
Lee was very knowledgeable on the Mini's and had the answers for every questions. Thank you Lee
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi William, We are so glad that Lee provided you with 5 Star service and that you chose us for your car purchasing needs! We appreciate your feedback on your experience and hope you love your new MINI! -Your Momentum MINI team
Excellent. Excellent. Excellent.
I just bought a CPO MINI from Momentum MINI in Houston and they were great! Everyone was super friendly and welcoming. Jon made the whole car buying experience very easy and stress-free. I would definitely recommend Momentum to anyone looking to buy a car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Michelle, WE sincerely appreciate you taking time out of your day to tell us about the 5 Star service you received from Jon. We are so glad that you chose us for your vehicle purchasing needs and we look forward to doing business? with you again soon! -Your Momentum MINI team
Above and beyond service
My service adviser was amazing! Took the time to go over repairs and terminology that I can understand. As well as which items are priority.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jennifer, We sincerely appreciate your feedback on the 5 Star service you received? from our Service Department! We are so glad that you enjoyed your visit and we hope you have a wonderful day! -Your Momentum MINI team
M. Levine 06 Mini Cooper service
I have had some issues with service at Mini previously - not enough oil added in oil change, but this service which included inspection and recall repair went fine.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Martin, We sincerely appreciate you taking time out of your day to provide feedback on your experience with us! We are so glad that you enjoyed your recent service visit. We hope you have a wonderful day and we look forward to your next visit! -Your Momentum MINI team
Momentum Mini Service Department
As always, my service experience at Momentum Mini was terrific! They always take good care of me. Jordan got my car right in and explained all of the needed repairs, and he and Nick got me into a loaner car so I could go about my busy day. I wouldn't take my precious car anywhere else. The staff and service at Momentum are awesome.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Dottie, Thank you so much for the 5 Star review? and for your kind words about Jordan and Nick! We are so glad that you enjoyed your visit and we look forward to providing you with excellent service again in the future! -Your Momentum MINI team
routine check up of my MiniCooper
Momentum MiniCooper has an excellent staff! They are professional and knowledgeable, and delivered the services in the time promised. I highly recommend this dealership!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
2011 Mini Convertible
Very pleasant, easy, on time...Kris was great, as always!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Sally, Thank you for your feedback on your experience with our Service Department! We appreciate you taking the time to tell us about the pleasant, easy and on-time service as well as the service you received from Kris. We hope you have a wonderful day and we look? forward to doing business with you again soon! -Your Momentum MINI team
Momentum Mini repairs, paint, & detailing
Extremely pleased! I was given a new loaner even though mine wasn't covered by any warranty. Couldn't asked for better customer service. Quick to return calls and kept me informed. Vehicle was returned in like new condition. Final cost was also less than quoted.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for letting us know that you are extremely pleased with your service! We sincerely appreciate? you taking time out of your day to review us and tell us about the 5 Star experience you had. We hope you have a wonderful day and we look forward to doing business with you again soon! -Your Momentum MINI team
Mini maintenace
The lady who checked me in was very friendly and knowlegable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Kevin, We appreciate you taking the time to review us and tell us about the woman who checked you in during your visit. Thank you for your feedback and we look forward to doing business with? you again soon! -Your Momentum MINI team