Reviews
Excellent customer service, recommend Danielle to anyone.
Excellent customer service, recommend Danielle to anyone. I’ve been a Faulkner customer for many years , VW and now Subaru. Jo issues ever!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I love Subaru
The repairs made to my car were quick and positive. Staff is extremely helpful, cheerful, and knowledgeable. I love my Subaru. And I love the service at my dealership. Thank
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.
The sales person we had was terrific!
The sales person we had was terrific!! I would recommend Danielle to anyone interested in purchasing a Subaru.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I love Subarus.
I love Subarus. I am not a fan of the sales team at this location. When I think of Subarus, I think of fun, friendly, active, outdoorsy people. That is NOT the vibe I got here. In addition, the car sold itself. I knew exactly what I wanted and ordered it quickly. No negotiations occurred. They offered me so little money for my used Subaru that I thought it was a joke. I left the Encore appointment a few weeks later really left frustrated. Buying a new car should be a happy experience. My experience was just ..bleh...
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
I had to leave a couple of these items blank because I
I had to leave a couple of these items blank because I did not my Nan’s and there was no home delivery. Everything else was great and I have been doing business with this company for years. Keep up the good work guys and gals!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Review Faulkner Subaru Mechanicsburg
The total experience of purchasing my new Subaru from Faulkner was phenomenal. From sales to finance to delivery we experienced first class service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Kareng, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if you have any additional questions about services you received and thank you again for choosing Faulkner Subaru Mechanicsburg!
Faulkner Subaru Mechanicsburg PA is beyond excellent!
Faulkner Subaru Mechanicsburg PA is beyond excellent! I can't say enough about this dealership and how easy it was to trade in and purchase a new car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They have a good time, they want you to feel
They have a good time, they want you to feel comfortable, buying you a Gatorade or what not. Knowledgeable In answering all my q's about the car.The best thing about company is if anything breaks down there on it and will give ya loaner car !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very fair pricing, Very simple transaction, Very nice
Very fair pricing, Very simple transaction, Very nice people, every single person I dealt with. Very fast in and out purchase process. This was my second lease from Faulkner, first one being Faulkner VW next door and I could not be happier. I drove 2 hours from the Philly area since I love dealing with the folks (sales, finance, etc.) at Faulkner. I would highly recommend this dealership if you want to be treated with respect and get a great deal on a great vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Faulkner Subaru was outstanding in trying to locate a new
Faulkner Subaru was outstanding in trying to locate a new car for my mother! Not only did they provide up-to-date information on the location of a particular model and when it arrived on site, they assisted in installing a special strap so she could operate the hatch without trouble. After the sale was complete they even drove it all the way to State College to drop it off at my mother's door! THANK YOU!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car