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Your Choice Autos Waukegan

(202 reviews)
Visit Your Choice Autos Waukegan
Sales hours: 9:00am to 7:00pm
View all hours
Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–7:00pm
Sunday Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2023 consumer dealer award
(847) 752-5656 (847) 752-5656

Reviews

(202 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Your Choice Autos Waukegan from DealerRater.

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Toyota Echo

Was interested in a toyota echo that was listed and they emailed me back stating that the car had been sold. Was glad to know they informed me that the car was no longer available.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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No Reply At All and 0 miles on Cars listed

First off, they list their cars with 0 miles on them, so that is no help at all; Second, they do not respond to email sent via cars.com, so that is no help at all.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Junk cars

I wouldn't buy xxxx from these people .. They lied to me about mechanical issues... On top of it all wire sticking out of 3 balled tires ... The car I brought isn't worth half of what I paid... I hope they don't make another xxxxing penny .....

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Not a happy customer

Nobody contacted me by phone or email the car i wanted probably sold , i try calling no answer bad service , dont even know why even try to look for a car online, gotta do it the old way just go to the actual place but this place too far from me

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Very honest and up front about the car.

Very honest sales person George. Understood my situation and was honest about the car not being reliable for my son. Had a few on the lot, but knew I didn't have enough cash for that amount. Was so honest that I would definitely go back when I have the cash saved up for a more reliable vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Attentive and Professionals

Great dealership! I didn't feel rushed and understood the entire process! I'll be coming back here and definitely referring friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Smooth and easy

It was simple and easy would definitely go again and very happy with the overall experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 3.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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First time buyer

Our sales man was very friendly and helpful made the sales experience a pleasure for myself and my son who was getting his first car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Dealership and Sales Representative

I really enjoyed the purchase of my 2012 Honda Civic here. Salesman was very knowledgeable he answered all my questions and allowed me the time to choose the right car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome... Smooth easy buy

I had a outstanding experience with the salesman. He worked with me on my trade at where I wanted to be and made the whole process smooth and easy. He made sure I left with a car. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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