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AutoNation Honda Columbus

(1,327 reviews)
Visit AutoNation Honda Columbus
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 12:00pm–6:00pm
2023 consumer dealer award
View 1 awards
2023 consumer dealer award
New (888) 863-2108 (888) 863-2108
Used (888) 853-3410 (888) 853-3410
Service (888) 815-4308 (888) 815-4308

Reviews

(1,327 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Honda Columbus from DealerRater.

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Oil change

Great customer service plus coffee while you waiting at for your oil change.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Jose, we're happy to hear you had such a positive experience with our team! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Service

Found some issues and smart about the way it was handled

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We appreciate you taking the time to leave us a response, Gene! Drive safe, and we'll see you on the road.

Needs improvement

Waiting area furniture very uncomfortable. I don?t have 50 words for this.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (877) 523-7551. We'd appreciate the chance to make your experience a positive one.

Excellent Service

Christian was an EXCELLENT help with assisting me to find the perfect car for me. He went above and beyond with my expectations and he worked with my budget.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Julius, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road!

Audio

Called explained the issue I was having with the audio and the DVD player brought it in and the gentleman said it needed to be rewired. Could have fixed it that day, but I had other obligations so brought it in when I could and over a week later seems like it?s completely fixed. None of my calls have dropped and our DVD player screen has not gone black!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

Service dept

Tyler was my Service Tech and he was courteous, knowledgeable, and efficient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks so much for the warm recommendation of the team here at AutoNation Honda Columbus. Thank you so much for being one of our valued guests and we look forward to your next visit!

Service Rep Review

Tyler was an excellent customer service rep. Every time I make my appointment Tyler is always happy to serve.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with Tyler. Until the next time we meet, take care!

New Car Purchase Experience

They made the process of buying a new car easy and with no hassles

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Terry, it means so much to us that you chose our dealership! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at AutoNation Honda Columbus!

My experience with services AutoNation

I really appreciate your customer service very helpful and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are pleased to hear you had such a positive experience with us, Norman! Don't hesitate to call us if you ever need anything. Be safe on the road!

Review of service at AutoNation Columbus Georgia

Oil change and tire rotation and a usual the service was fast and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Gregory, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda Columbus. If there is anything more we can do for you, please don?t hesitate to reach out. Come back and see us any time! Take care!