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AutoNation Honda Columbus

(1,327 reviews)
Visit AutoNation Honda Columbus
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 12:00pm–6:00pm
2023 consumer dealer award
View 1 awards
2023 consumer dealer award
New (888) 863-2108 (888) 863-2108
Used (888) 853-3410 (888) 853-3410
Service (888) 815-4308 (888) 815-4308

Reviews

(1,327 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Honda Columbus from DealerRater.

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Honda Accord 2010

Roy Johnson is an excellent advisor. He is professional and people skilled.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Janice, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!

Great service

Quick appt. I scheduled a recall appt on a Friday for Saturday, the next day. It was repaired as promised.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Kerri, it is great to read such wonderful comments about your recent experience with us! If you ever need more help, our team is available to talk -- safe travels!

Great service

Fast, friendly, and efficient. The facility and the employees are top notch. Thankful for Honda nation is in ColumbusGa

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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2015 Honda Fit

The Best Service you can find. They helped us pick out the perfect car just for us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are pleased to hear you had such a positive experience with us, Michael! If you ever need more help, just give us a call. Happy motoring!

Satisfied customer!!

Awesome!!! I'll definitely be back for any future car servicing needs!! Fantastic customer service!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Melissa, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help. Take care!

Reliable

Booking an appointment is easy. Service was fast and reliable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Manuelito, thanks for your wonderful feedback and star rating. We're always here to provide quick and quality service! Feel free to stop by if you ever need any more help!

Great Service

I?ve been with Honda AutoNation for quite a while and I always get great overall service. From customer to car services. Definitely the best experiences.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi there, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda Columbus. If there is anything more we can do for you, please don?t hesitate to reach out. Come back and see us any time!

Honda

I went in for an alignment. Had to turn around 5 minutes after driving and go back. Second alignment was not better. How can a dealership not align a car?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Richard, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (877) 523-7551 -- we hope to hear from you soon.

Welcome Introduction

Buying processing took to long, took over 3 hours to purchase a used vehicle.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Robert, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (877) 523-7551. We'd appreciate the chance to make your experience a positive one!

Great service

I had to bring my 3-year old son with me while I waited for my car to get serviced, and not only was I treated kindly, my son was too. The facilities were wonderful and customer service was above and beyond!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi there, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. We are always more than happy to assist you if anything else comes up. Take care!