Skip to main content

AutoNation Volkswagen Columbus

(341 reviews)
Visit AutoNation Volkswagen Columbus
Sales hours:
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday Closed
New (888) 804-4617 (888) 804-4617
Used (888) 881-3651 (888) 881-3651
Service (888) 840-9490 (888) 840-9490

Reviews

(341 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Volkswagen Columbus from DealerRater.

Want to share your experience with this dealership?

Write a review

Great service in the service department.

Great service in the service department. Always figure out the problem and guide you to get the best results on fixing your vechile

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They take care of the customer.

They take care of the customer. They were courteous and they were very professional. Never had any issues with them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Mark takes good care of me and my Tiguan; he helps me

Mark takes good care of me and my Tiguan; he helps me stay on the road to work and pleasure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I had an awesome experience buying a car here , Andrew ,

I had an awesome experience buying a car here , Andrew , Terry and Matthew N . Were awesome to work with and made things so easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The sales person was easy to work with.

The sales person was easy to work with. He was attentive, but not pushy. I was able to make my purchase quick and easy. My only complaint is I wish he had walked me through some of the options on the new car. There were a few things I had to YouTube to understand how to get them to work. At another dealership the sales agent spent a lot of time going over all the options. I did not have the same experience here. Lastly, I had placed a 500 deposit to hold the car. It took over a week to have the returned. Had it been for those two things I would have given the dealership 5 stars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Oil change and inspection was completed in a timely

Oil change and inspection was completed in a timely manner. Professional, customer service rendered with recommendations for other services that are required with a price of services quote.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We are pleased to hear you had such a positive experience with us, Nate! Don't hesitate to call us if you ever need anything. Be safe on the road!

Everyone was friendly and courteous answered all to my

Everyone was friendly and courteous answered all to my questions that I had it was a great experience from start to finish left with a car thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Michael, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

For being a brand new car it should have been detailed I

For being a brand new car it should have been detailed I was still pulling plastic and the inside was dirty had to clean windows and and interior when we got home😳🤬

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They let you know right away if you have any questions

They let you know right away if you have any questions that's very important

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Outstanding service.

Outstanding service. Matthew did an excellent job keeping me informed while car was in for a service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.