Skip to main content

AutoNation Volkswagen Columbus

(341 reviews)
Visit AutoNation Volkswagen Columbus
Sales hours:
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday Closed
New (888) 804-4617 (888) 804-4617
Used (888) 881-3651 (888) 881-3651
Service (888) 840-9490 (888) 840-9490

Reviews

(341 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Volkswagen Columbus from DealerRater.

Want to share your experience with this dealership?

Write a review

Love thorough video provided showing/explaining exactly

Love thorough video provided showing/explaining exactly what needs to be done and being done!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great experience wonderful salesman the sale team was

Great experience wonderful salesman the sale team was great they came an picked me up ty

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

They were easy to deal with made buying a new VW for my

They were easy to deal with made buying a new VW for my daughter simple

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

The dealership and sales representative made four a

The dealership and sales representative made four a pleasant experience in the purchase of my VW Tiguan. They were knowledgeable and helpful in every way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

I would go back to this dealership to buy another

I would go back to this dealership to buy another vehicle. The were helpful with the whole purchasing process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Wonderful place I would not go anywhere else .

Wonderful place I would not go anywhere else . Very nice and professional staff, also a nice clean place and good coffee.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Wonderful experience and superb service.

These guys really accommodated me. They made my experience a great one. They tried and succeeded with getting a bank to approve me with short credit. The experience was great. They were so nice and friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

I have used this dealer for service exclusively since

I have used this dealer for service exclusively since 2015. I’m on my third VW and will keep my service right here. It makes a difference to me that I can ask questions and get answers from the pros every time I go into the store. I like these guys!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

Great experience.

Great experience. Salesman (Charles), Sales Manager (Robbie), and Finance (David) all made the purchase streamlined and easy. Answered all my questions, were upfront without any sales tactics or pressure. I would definitely recommend this dealership and team to everyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

I had the best time dealing with the staff with the

I had the best time dealing with the staff with the purchase of my mercedes benz. they was knowable about the car and getting my car set up with the bank. positive attitude very friendly staff. I will recommend friend and family to this company.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Volkswagen Columbus. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!