Reviews
I just moved to the area; tried another dealership first,
I just moved to the area; tried another dealership first, then this one. This one won for friendliness (important to me) and communication. Also the work was done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Awesome service.
Awesome service. Service advisor Matt. Really goes everything with. Have a question. Matt has the answer. No worries. You're in good hands at Autonation Volkswagen Columbus Georgia.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Reynaldo, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, AutoNation Volkswagen Columbus
EV Service
Autonation service team has done a great job working on my ID.4. I had the firmware update, and a couple of the recalls worked on which were minor in the function of the vehicle but it took time to do it correctly. I?m very happy with the service I get with AutoNation in Columbus, Georgia.
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi James, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Excellent Customer Service
I am extremely happy with the service that I have received from Volkswagon in Columbus. I came in and requested a 2024 Atlas, they were not in stock as of yet. Mr Terry Browning kept me informed every step of the way . Soon as they arrived he called me in and I selected the vehicle I wanted. The process was easy and stress free. I enjoyed the family oriented environment. They all made me feel like family. I want to also give a shot out to the finance department ,Mr Erin was amazing he got me the best interest rate available. My hat goes off to Mr Richard Stodghill for the excellent service that his dealership provides. I would recommend this dealership to everyone and I am looking forward to the friendships that we have made.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Lakeshia, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Volkswagen Columbus and we hope to be of service again in the future.
Matthew was great amazing at keeping me updated as I
Matthew was great amazing at keeping me updated as I waited for my vehicle to be finished and would definitely recommend
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thanks so much for the warm recommendation of the team here at AutoNation Volkswagen Columbus. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
This was my first time going there.
This was my first time going there. A young man name Matthew assisted me regarding a new battery I needed. He was very helpful and knowledgeable to my questions concerning my vehicle. Wonderful customer service and definitely will be back.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Excellent Service VW in Columbus, Ga
Matthew is always on point. The value of a service provider knowing your name when you walk in the door is very high! Frankie, the Service Manager, is the same way. At times this treatment cannot be measured. Awesome!
- Customer service 5.0
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi William, we're happy you found our staff to be so supportive during your experience. Thank you so much for your positive comments about AutoNation Volkswagen Columbus! Feel free to stop by if you ever need any more help.
The entire staff was extremely helpful, understanding and
The entire staff was extremely helpful, understanding and supportive. They presented my husband and I with options always keeping our needs and wants in mind.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Jeniffer, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
I received great service from AutoNation Volkswagen
I received great service from AutoNation Volkswagen Columbus! The Service Rep was very friendly and professional. He kept me updated through texts and phone calls to ensure I approved each of the necessary repairs. Great job!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Always professional and on point take care of all of my
Always professional and on point take care of all of my needs. Definitely would recommend
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!