Reviews
The entire sales team at AutoNation VOLKSWAGEN in...
The entire sales team at AutoNation VOLKSWAGEN in Columbus, Ga was outstanding in the entire purchase process to make the entire sale as easy as possible with not only the friendliness but professionalism and customer service. I definitely will recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had to get an up date for my Volkswagen Jetta, R...
I had to get an up date for my Volkswagen Jetta, R series. Told me it would take about an hour. Actual time was 40 minutes. Just surprised that they don't use any paper floor mats when you have your car serviced.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
There are helpful. Nothing else to say about this visit...
There are helpful. Nothing else to say about this visit
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Awesome experience. He was very helpful, knowledgeable,...
Awesome experience. He was very helpful, knowledgeable, and empathetic to my situation. He was patient and very professional. He provided a quick solution that allowed me receive my vehicle faster than expected. Thanks Carl. I’m very happy and satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Alan, Robbie and the finance manager were all great! They...
Alan, Robbie and the finance manager were all great! They got me out of a horrible car deal from Acura BMW and into a great one with an awesome vehicle and coverage!!! If you are looking at this review you need to head there now!!! Great buying experience!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I made an appointment online for an oil change...super...
I made an appointment online for an oil change...super easy to do. Got there at 10 am to wait. There were quite a few cars, so I expected to wait a while. It ended up taking about 4 hours, but the lady that took care of me rectified the situation and I left satisfied. I will definitely come back for my next service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
I have had my Atlas there 5 times since 6/23/2021 and my...
I have had my Atlas there 5 times since 6/23/2021 and my problem is still not fixed. I am getting the run around about my issues and this is tied I to that. Nothing had been fixed as my engine is back on again.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, thank you for bringing this matter to our attention. If you are willing, please call our General Manager at (706) 522-2148 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
The new service manager is going to do wonderful things...
The new service manager is going to do wonderful things for the service department. I took my cross sport in for service, this was my last chance for the service department because previous experiences were terrible, after dealing with the service manager this time I wouldn’t want to go anywhere else. He was fast, professional and actually got the work done.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The service that was done was done in a very good amount...
The service that was done was done in a very good amount of time. The facility was very clean and neat. All staff were professional.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fast and quality professional service without any...
Fast and quality professional service without any problems whatsoever. This experience was my best choice ever..................... I will definitely refer any and everyone that I know
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair