Reviews
Purchased a pre owned vehicle
I went to a few dealerships to purchase a vehicle and Autonation was by far the best. Jlan Carson helped me get just the car I wanted. Outstanding customer service and I am very happy with my car buying experience!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Melinda, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM and FIAT North Columbus. If you ever need help, just give us a call. Happy motoring!
Owner
Great experience buying a new truck. Jlan did a great job in the buying process. My second truck from this dealership.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Earl, we're glad you had such a wonderful experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Customer service
I was pleased with the concern of Mike Montana during the first car review through the final sale and paperwork. He made the used car purchase a confident experience.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
Five star service and the easiest car buying experience
Five star service and the easiest car buying experience by far. We will be repeat customers for sure!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
They worked through the night to help me
Great dealership and Sells man Crowelle and the manager worked all night through halloween to help me and my wife Appreciate the help and the brand new ride 🤙🏼
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Alexis, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
LIARS!
Was told that I would be getting my car fixed day after sale (13 hours after sale to be exact). Car has warranty, sales refuses to allow my car to be fixed. I will go into more detail after I wait another few hours for someone to contact me (I have left SEVERAL messages)
- Customer service 1.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
My experience at AutoNation was excellent
Everything was perfect I love my experience there I will recommend everybody to go
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Taqueria, Thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Chrysler Dodge Jeep RAM and FIAT North Columbus and we hope to be of service again in the future.
Great customer service
Robert was great representative. He got me in quickly and resolved my issue
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Dandre, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM and FIAT North Columbus. Please let us know if there is anything else we can do for you; we are more than happy to help!
Service Department
Great experience in the Service department. They got my car in and out quickly, and the staff was friendly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Michael, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!
Dealership experience
Process was slow. Really slow. So slow I wanted to get up and leave but stopped myself a couple of times. If you plan on buying something make sure to plan no less than 4hrs. We even had our on financing, they didn?t even have to do a credit app. Got finale price in a decent amount of time. But after you agree on price is when it gets really slow. Finance person we worked with was great, Walter.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Amanda, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.