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Joe Machens Toyota

(1,566 reviews)
Visit Joe Machens Toyota
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 3:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 7:00am–3:00pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (573) 303-3448 (573) 303-3448
Used (573) 818-2054 (573) 818-2054
Service (573) 818-3419 (573) 818-3419

Reviews

(1,566 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Joe Machens Toyota from DealerRater.

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Lio our sales person was friendly and extremely helpful

Lio our sales person was friendly and extremely helpful and understanding of our difficult situation and did an outstanding job in helping us find an excellent vehicle in our price range and time frame every one there was great to help and we will definitely be doing business there again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Lio made buying a car so easy!

Lio made buying a car so easy! I highly recommend him when you are shopping for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

For oil change etc.

For oil change etc. they are excellent. But part of the service was to wash my car. A big reason I have it done at the dealership. I had a car in on Friday and the following Tuesday and neither car was washed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had an 11:00 appt and it took 2 1/2 hours for oil

I had an 11:00 appt and it took 2 1/2 hours for oil change and tire rotation. I feel that is too long. Never had that problem before!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Dealership

Jimmy was amazing. Knowledgeable. Friendly. Extremely helpful. I’d recommend Machens’ Toyota, and Jimmy in particular to anyone. Great to work with from from the purchase to the delivery.👍

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service department was extremely helpful.

Service department was extremely helpful. Debbie kept in contact with me about repair. Repair was made on a recall. All involved were great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Satisfied Customers

My wife and I went to Machens Toyota to look at RAV4 vehicles. While there we saw a 2022 Tundra Platinum. We drove it and purchased it that night. Our salesperson was very knowledgeable and cordial, which made the experience easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Terry Pruit

Terry Pruit—-Terry Pruit was excellent to work with. He is personable, interested in your car, and responsive when I had questions. He was thorough and polite in answering our questions. Thank you for job well done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Always efficient and trustworthy.

I’ve been buying cars ( and one truck) from Machens since 1981 when I moved to Columbia, Missouri. Their sales staff and their service staff have always been effective, efficient, and pleasant. I don’t mind waiting while my car is serviced because the seating is comfortable and coffee, tea, sodas and snacks are free and well stocked. Above all, I have found them completely trustworthy. I’ve never considered another dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Terry Pruitt us great!

Terry Pruitt was excellent to work with. Personable, interested in your car and responsive when I had questions. Everything went according to plan, thanks much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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