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Joe Machens Capital City Ford

(7,745 reviews)
Visit Joe Machens Capital City Ford
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–6:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–6:00pm 7:00am–6:00pm
Friday 8:00am–6:00pm 7:00am–6:00pm
Saturday 8:00am–6:00pm 7:00am–6:00pm
Sunday Closed Closed
2024 state dealer award
View 12 awards
2024 state dealer award 2023 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 467-3637 (866) 467-3637
Used (866) 467-3217 (866) 467-3217
Service (866) 467-5420 (866) 467-5420

Reviews

(7,745 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Joe Machens Capital City Ford from DealerRater.

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Friendly and helpful, appreciate the no hard sell,

Friendly and helpful, appreciate the no hard sell, focused on finding the right vehicle for us

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

No complaints!

No complaints! Everyone was very friendly and helpful, will definitely be recommending Joe Machens Capital City Ford to everyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Keith Schoolfield is great and I will always come back as

Keith Schoolfield is great and I will always come back as long as he’s there to help me!!!!! 👍🏼😁

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everyone was so friendly & helpful.

Everyone was so friendly & helpful. They made us feel like they were there to serve. I can’t imagine ever going anywhere else for a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Jaden was awesome.

Jaden was awesome. Quick to respond with information. Very nice, low pressure, and made the deal quick and stress free. I would recommend him to everyone!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very good customer service, Steven was so helpful and

Very good customer service, Steven was so helpful and very kind to me. Christian was very helpful also and very kind. Everything was easy and a wonderful experience. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Bo is the best dealer I've ever worked with Bo is the

Bo is the best dealer I've ever worked with Bo is the best dealer I've ever worked with. He knew my price range and made sure I stayed within it as well as got me something that will provide for my family for years to come.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Went to see Josh Hubbard with no intent to purchase a

Went to see Josh Hubbard with no intent to purchase a vehicle. Josh showed me several vehicles within my price range and let me test drive a 2022 Ford Ranger Lariat. It had all the features I wanted and the test drive was fantastic. Thanks to Josh, the crocman, for making it possible!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Easy to work with.

Easy to work with. No problems. Everyone Was very helpful and friendly at. Everything went smooth great price

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

All the people in this dealership are very friendly and

All the people in this dealership are very friendly and accommodating.Frank and Josh were great !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.