Mazda of Columbia

Jeff Johnson, could not have been a better person to deal with,he spent a huge amount of time in every phase of my experience,, my repeated questions were dealt with patiently ,I kept bouncing between two autos and had a lot of questions ,,,best buying experience I have had,, really fun and my Abarth spider is amazing,a very special driving experience...the follow up by Jeff has also been great. Jeff, Al and Russ thank you all...

They were very friendly and helpful and walked me through all the steps since it was my first car that I had bought thank you for your help

In October 2016 I had the bad idea of turning in my leased Mazda and buy a used BMW to replace it. I went to Joe Machens (from whom I had leased the Mazda) and looked at a few options before finding one that I liked. Up to this point everything was normal: the usual sales techniques were deployed against me: hyping, pressuring, playing silly psychological games – I did not mind. We agreed on a price and two days later I was in the business office signing papers. The business manager was an old-school salesman, the kind who says: your monthly payments will be 400$, then you look at him, hesitating, and he goes “OK I can get it for you, just to for you, for 350$ a month”. The first surprise came when I went to the Missouri department of revenue to get the license. I was told that I had to pay a sale tax of $2600. This extra cost (on a sale of about $35,000) had never been mentioned during the negotiations, it had been deliberately hidden and kept off the negotiation table. Was I stupid for not thinking about the sales tax? Yes, undoubtedly. Did the salesmen take advantage of my naivety? Yes, undoubtedly too. The second surprise came in December when Morgan Chase informed me that I had fallen behind in my payments for the lease of the Mazda. It turned out that Joe Machens had not yet reported my turning the Mazda to them on October 3. Almost three months had passed, during which Morgan Chase kept charging my account. It was only on January 16, 2017, more than 3 months after returning the Mazda that Joe Machens finally acknowledged the fact. Even this would not have happened without numerous calls to their sales office from me and from the investigative office of Chase Morgan. To sum up, I found the Joe Machens dealership profoundly dishonest. They do everything in their power to screw you up, and will not hesitate to create trouble for you in pursuit of their interests. I would not recommend this dealership to my worst enemy. Our town will be a better place when they go out of business.

Jeff Johnson was very patient with me as I wasn't sure what vehicle I wanted. He spent time with me showing me Mazdas and explaining things to me. I am sure he was busy and needed to be helping other people but he gave me his time and a great experience and I got a beautiful vehicle! Thank you Jeff!

Jeff Johnson and Team were excellent Mazda CX5 purchase went well All optons explored Very pleasant Great deal,would buy here again Bill and Brenda Besonen

Had a great and timely experience purchasing are ram 3500 truck, or salesman Brayden Hendrix when above and beyond to make this transaction as smooth and easy as possible

I had an overall great experience with Jeff at the Mazda dealership, him and Al were very accommodating when it came to finding the perfect car just for me. I would definitely recommend them to a friend or family!

The sales team and management were very friendly and helpful. They understood all my needs and obstacle and did everything they good to get me in the car i wanted as soon as possible. Great place to go.

Kristopher york toom real good care of me and got me the vehicle i wanted i woukd recommend everyone go and talk to him and he will treat you right.

I recently bought a Mazda CX-5 and worked with Kristopher York on getting the deal set. He was very straight forward and honest, which was completely different than what I expected buying my first car. A pleasant experience all around, I was very happy with my service.