Reviews
Professional and Friendly Service
Jeff Johnson was very easy to work with. I had been to several other dealers before coming to Mazda, and Jeff was much more helpful than the others. He answered all of my questions and quickly found the car that I wanted. He was very personable and made the purchasing process easy. Michelle Sexton in the Service Dept. is extremely friendly and I feel like she will take care of me when I call in.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Professional and Friendly Service
Jeff Johnson was very easy to work with. I had been to several other dealers before coming to Mazda, and Jeff was much more helpful than the others. He answered all of my questions and quickly found the car that I wanted. He was very personable and made the purchasing process easy. Michelle Sexton in the Service Dept. is extremely friendly and I feel like she will take care of me when I call in.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fantastic!
Excellent Service
In very little time I had all of my questions answered. Very personalized service! I would highly recommend Jeff Johnson for anyone looking to buy a car a Joe Machens Automotive Group.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your feedback. We're happy to hear you're pleased.
Didn't Buy But Great Salesperson
I was in the market for a flat towable vehicle and Kristopher York stepped up and within a short time found a 2014 Honda Odyessy which we liked but by chance found a vehicle being sold by a private party at a very competitive price. I appreciated dealing with an up front salesperson like Kristopher York.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you sharing your experience with us. Enjoy!
Excellent Experience
Kristopher York at Joe Machens did a great job. I gave him a very difficult task of finding a vehicle for me in a couple hours. I gave him a long list of wants. He did an exceptional job. The entire experience and all the staff were wonderful. Thank you Tricia
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback. We're so pleased that you were able to find the perfect vehicle.
Very good experience. Very friendly
Was very friendly from time we spoke on phone. Got us what we wanted and even got us newer then we expected. Both sales men that we had were very helpful and made sure we got what we wanted for the price we was looking for. This is the third vehicle that we have purchased from a machens dealership and will go back for our next one.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
That's great to hear! Thank you for sharing your experience with us,
Straight forward, honest.
Worked with Jeff Johnson, no pressure. He said this is a process, not a sprint. Straight with me, told him what I was looking for and that's what we looked for. No pressure!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wonderful! Happy to hear it!
Great Experience
Jeff Johnson was the best! I have never had such a great experience when buying a car! Everyone we worked with was very friendly! Such an awesome experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome! Thanks for sharing with us! Enjoy!
Great Service
Kris York and Russ Partridge were the best! Both went above and beyond all expectations I had. They made buying my new Fiat 500X easy and a great experience. Everyone I came in contact with at the dealership were friendly and helpful.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank You!
Kris York and Russ Partridge were the best! Both went above and beyond all expectations I had. They made buying my new Fiat 500X easy and a great experience. Everyone I came in contact with at the dealership were friendly and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your feedback! We are happy to hear you're pleased.