Skip to main content

Ken Pollock Ford

(316 reviews)
Visit Ken Pollock Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–4:00pm 8:00am–12:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (888) 419-9170 (888) 419-9170
Used (888) 482-7193 (888) 482-7193
Service (888) 482-7195 (888) 482-7195

Reviews

(316 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Pollock Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

My experience

I would recommend anybody to go to Ken Pollock Ford. Everybody was very nice and courteous to my needs and wants. Bob, Bill and Mark made everything nice and smooth for me. Nobody was pushy like I’ve had dealt with in the past elsewhere. I’ll definitely be dealing with them again. Thank you so much for everything!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to review your great experience with our dealership. It was our pleasure! We are here for anything you may need. Enjoy!

Ken Pollock

Friendly atmosphere as soon as you walk in. All of the sales assossiates truly care about finding you a great deal on the vehicle you want. I would recommend this dealership 10/10 times.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review and congratulations again on your new vehicle. It was absolutely our pleasure. Enjoy!

great trucks,good friends

I have owned Ford F150 trucks since 1969. I had bought from many Ford dealers. Ken Pollock was by far the best and easiest dealership out of them all. Their people/staff are very easy to deal with, and make you feel comfortable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Wow! An F-150 driver since 1969, that's loyalty! We appreciate your kind words and your business. We are here for anything you need and look forward to a long relationship. Enjoy that new truck and welcome to the Ken Pollock Ford Lincoln family!

The team was outstanding and super helpful!!!

I am very happy with the buying experience. I would recommend for anyone to use Ken Pollock Ford!!! Murad, Bob and Mark exemplified 100% customer satisfaction...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations! We appreciate you taking the time to review your experience. Welcome to the Ken Pollock Ford Lincoln Family!

Great experience

Very fast reply via internet with honest and straight forward info. Very accomidating upon arrival and prepared so i didnt have to wait around. Great vehicle condition and great price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Thank you for the review! We are happy to hear about your enjoyable experience from our internet department, to sales and delivery. Enjoy and welcome to the Ken Pollock Ford Lincoln Family!

Great Buying Experience

Staff was great to work with. Bought truck in the middle of a snowstorm. Zach had a couple trucks cleaned off and ready to drive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

What's a little snowstorm for a truck, right? We would like to thank your for your review and enjoy your new truck!!

Best car dealer

Best dealer No hassle tell all about the car. Best part. The deal. Great Bob thennes. Is real. A. good salesmen. Thank you. Buy from ken pollock. Great place

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for the review! Enjoy your new vehicle!

Service call

We took our Lincoln MKZ in to be serviced, inspection and oil change. They had a loaner ready for us to go. When we pick up our car it was washed and ready to go. The employees are great! Would you like this dealership so much we have bought two vehicles from Ken Pollock, and refer Friends to them anytime they’re looking for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for reviewing both your sales and service experiences with our dealership! We appreciate the recommendations!

Nice experience

Bob whent above and beyond my expectations. He was patient and understanding .this dealership just got my business for life I won't go anywhere else Thank you from paul&billie

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Paul and Billie! Thank you so much for taking the time to review your experience with us. We are here for anything you may need. Welcome to the Ken Pollock Ford Lincoln Family!

amazing and helpful

Very short notice, and in less than 24 hours I was in a brand new car. Everyone at the dealership was helpful and nice. A huge thank you to Tyler for all the help!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations! We are happy to have been able to help. Welcome to the Ken Pollock Ford Lincoln Family!