Reviews
People in sales
The people in the sales department were second to none. Very knowledgeable of the Lincoln I was looking at.Bill was a very big help and answered all my questions
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on the new Lincoln! We are glad to hear you enjoyed your experience. We look forward to seeing you again!
Customer concerns
The dealership was concerned with my needs and concerns. The salesperson followed up with me in a timely manner when I was waiting for the car to come in from out of state.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your care and concerns are our number one priority! Thank you for the review and welcome to the Ken Pollock Ford Lincoln Family!
Great salesforce
Friendly and willing to go the extra to insure happy customers. Worked with me to find exactly the vehicle I was looking for and was willing to go out of state to get it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We will always go the extra mile to get just the vehicle you are looking for. Thank you for the review!
Very satisfied with friendly service and good pricing.
Our purchase was handled very professionally and in a timely manner and all miner concern's where delt with after the time of sale easily.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're here for you! Thank you for taking the time to review your experience before and after the sale. We appreciate it!
Looking for a vehicle.
All of my questions and concerns were addressed and answered. Bill was very knowledgeable when it came to all the different makes of vehicles I looked at. Even though I was working with Bill, all the other employees acknowledged me with a simple "hello", which added to my great experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review! You are part of our family the minute you walk through the door. It was our pleasure.
Excellent service
Great experience very friendly would recommend to all of my friends. Everyone in the dealership made my car buying experience fun and very easy to do
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review! Car buying should be fun. We are glad you enjoyed. Welcome to the Ken Pollock Ford Lincoln Family!
Transmission problem
Took care of the problem. Provided a loaner car while waiting on parts. Professional and friendly service that corrected the problem. Kept me well informed on the progress.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Mike! Glad we were able to get you back on the road in no time. Life is busy and we know what an inconvenience a car repair can be. We are happy to help!
Pleasant
This is a great place to shop. Very friendly staff and fair prices. I would definitely fo back for our next purchase in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was our pleasure. We are here for anything you may need. Thank you for the review and for being a valuable member of the Ken Pollock Ford Lincoln Family!
Pleasant experience
Extremely friendly, knowledgable and patient dealership. I had a ton of questions and Bill was so patient with me and made it seem painless. I am a happy customer who will be back!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
There's no such thing as too many questions! We are here to make the process as easy as possible for you. Please let us know if there is anything we can help with. Thanks, again!
I had an excellent experience with Ken pollock ford dealersh
I would highly recommend Ken Pollock in Berwick to anyone looking to purchase a vechicle, I had an excellent experience. I will certainly go back to them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review! Please let us know if there is anything you may need. Enjoy your new car!