Reviews
Very Happy
Every time I purchase a vehicle from this Sales Manager and Sales Person, I’m treated fantastic . They treat me with respect and do not pressure me or my wife
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Joe and Lisa! Thank you for taking the time to let us know how we did. We appreciate you and look forward to many more great experiences in the future. Have a wonderful day!
Happy Customer
Great customer service, friendly staff and very knowledgeable salesman. I will be a returning customer. Very happy! Big thank you to my salesman Jeff Ohm, His went upon the beyond.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Teri! Thank you very much for taking the time to let us know about your experience. We are happy to hear that Jeff left such a great impression. Please let him know if you need anything. We're always happy to help. Have a wonderful day!
Happy return customer
Very courteous staff from sales to service. Great experience no hassle purchasing everything was made easy and purchased a vehicle from here before and was very pleased so we are a return customer!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Mark. Thank you very much for the kind words and for continuing to chose Ken Pollock Ford! We appreciate it and look forward to working with you again in the future. Please let us know if there is anything you need, we are happy to help!
ROUTINE SERVICE
Very Pleased with Ken Pollock Ford, had routine service performed today on my Ford Ranger. Personnel were extremely polite and helpful, great service, short wait time, awesome. 5 STARS
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Joseph! Thank you for taking the time to let us know how we did. It was our pleasure. Have a wonderful day!
Good truck buying experience
Had a good experience buying my 2021 F150 I actually traveled about an hour to buy this truck even though I have 2 or 3 Ford dealerships near me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Joe! Thank you for choosing to travel and work with us. We appreciate having you as a member of the Ken Pollock Ford family!
Great place to buy a vehicle.
Great experience buying my Ford F-150. Can’t say enough good things about Jeff Ohm and all the staff at the dealership. Very professional and easy to deal with. I would buy from them again!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Bill. Thank you very much and congratulations on your F-150! Enjoy it!
From sales to service best dealership experience!
Had a great experience getting a few recalls done on my explorer. Very friendly staff! Looking forward to the delivery of my new ford f150
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks, Ed! We appreciate your review and look forward to working with you in the future!
HONESTY AND INTEGRITY IN THEIR PRODUCT.
Honest, fair, and friendly are the first three words that come to my mind when i dealt with the people at Pollock Ford in Berwick..Jeff Ohm, my salesman, was excellent to deal with.. All of the people there make a great team!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Kevin. Thank you very much for the review. It's kind words like these that remind us why we do what we do. Thanks for the inspiration!
I loved my new car buying experience at Ken Pollock and...
I loved my new car buying experience at Ken Pollock and the service department is very helpful
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Ed! Thank you for the kind words. Our team is here for you when you need us! Thanks, again!
Happy with service , work and communication
I’ve had my 2019 F-250 serviced regularly and I’ve had to have it brought in when my serpentine belt broke (idler pulleys and belt tensioner not installed right at factory ) they got my truck in and repaired as quick as they could , and made sure to find out why it happened so it wouldn’t happen again . The hours ( especially Saturday ) are very convenient for those of us that work days and may not have enough time to get to the dealer to get something serviced before 5pm . Overall I have no complaints , the service is great and the communication is as well .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Bill. Thanks so much for the feedback. We are happy to have been able to resolve this issue and get you back on the road quickly. Please don't hesitate to reach out if there is anything you need in the future. Have a wonderful day!