Reviews
We picked up our new Ford Bronco Sport on March 20th....
We picked up our new Ford Bronco Sport on March 20th. Everybody was helpful will we were there. I would recommend them for buying a vehicle and service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good friendly dealership!
Purchased a used 2018 Chrysler 300. Very easy to deal with. Jeff Ott was a great salesman, made sure all our needs were met. The car was nicely detailed when I took delivery. Thanks!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Mark L.! Thank you for taking the time to let us know how we did. We appreciate your kind words and look forward to working with you in the future. Welcome the the Ken Pollock Ford family!
Hassle Free Purchase
Hassle Free Transaction. We worked with Zack in 2018 and again in 2021. We highly recommend him as your salesperson he is friendly and knowledgeable. Thanks.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello! Thank you very much for again choosing Zack and Ken Pollock Ford for your vehicle purchase! It is our pleasure and we thank you for your feedback. It made our day. Have a good one!
Oil change tire repair headlights replaced state i
Very pleased with their service department and their mechanics wouldn’t go anywhere else They pay attention to detail and go the extra to ensure they have completed the job correctly
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Fred! Thank you very much for the kind words about our service department and our mechanics. We appreciate it and promise to keep up the good work. Let us know if you need anything. Have a wonderful day!
2019 Hyundai Tucson
Excellent experience with dealing with Zack and the entire Ken Pollock team. They gave me a great deal and were very nice and respectful! I highly recommend them!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Chris! Thank you very much for the review and the recommendation. Please let us know if there is anything you need. Have a wonderful day!
Fantastic experience
Great purchasing experience. The sales staff, especially Drew Bodnar, were very accommodating and knowledgeable as far as my needs for a new vehicle were concerned as well as providing financing for my purchase. Bravo, Ken Pollick Ford!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello and thank you for this review! We appreciate your support of Drew and our dealership. Don't hesitate to reach out if there is anything you need. Have a wonderful day!
Service
The service department is always friendly and courteous. We will continue to bring our vehicles in for service. The whole dealership is polite and willing to help in anyway possible.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi David! It was our pleasure! Thanks so much for your review. We are here if you need us. Thanks, again!
Edmud
Polite and professional. Had a good experience, over the phone,text and in person. I think I got a good deal. Thank you all. I will return.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Edmund. Thank so much for taking the time to let us know how we did. Don't hesitate to reach out if there is anything we can help you with. Enjoy!
Excellent Dealership
Ken Pollock Ford has been excellent with my new Ford 150 King Ranch. Their customer service/delivery of the new vehicle/servicing of the vehicle over the last year has been second to none. They are quick to respond and always address my concerns.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello and thank you very much! We are happy to hear how much you have been enjoying your whole experience with our dealership. We appreciate it and will work hard to keep providing you with top notch service!
Great dealership!
Everyone there is super friendly and helpful. I live an hour and a half away, so everything was handled by phone, email, or text in only 2 days. Yes, they try to sell you additional warranties before the sale is closed, but every dealership does, so I was expecting that. I would definitely recommend!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi DebbieC! Thank you very much for making the trip to work with us. We appreciate your business and look forward to working with you in the future. Enjoy and welcome to the Ken Pollock Ford Lincoln family!