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Ken Pollock Ford

(316 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–4:00pm 8:00am–12:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (888) 419-9170 (888) 419-9170
Used (888) 482-7193 (888) 482-7193
Service (888) 482-7195 (888) 482-7195

Reviews

(316 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Pollock Ford from DealerRater.

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Buyeer

Bill Uren when above and beyond to get me into a new truck. The other staff couldn't been nicer. Thank You Charles Kashner

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new truck! Welcome to the Ken Pollock Ford Lincoln Family!

New Tires

Salesmen and Repairmen were all on the ball. I came in with no appointment and needed tire repair. With in 45 minutes the had ordered the tires had them on and even washed my car. The service was grate. They made sure I got coffee while I was waiting.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the review, Richard! We are glad to hear we were able to get you back on the road quickly. Hope you enjoyed your coffee. We look forward to working with you in the future!

Carrie Zeisloft

We have always been very pleased with the service they provide. The team at Ken Pollock Ford go above and beyond to make us happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the review! It is our pleasure!

Great Experience

I recently bought a Ford F150 from Pollock Ford.The sales man I delt with was Nate Bevan.I couldnt be happier and will highly recommend any one looking for a vehicle to make them your first choice.Thank you for everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Justin, thank you for the review! Enjoy your new vehicle!

A great Day at Pollock Ford

Great service.Bob Tennes was very nice to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the review! we are glad you had such an enjoyable experience.

100% Satisfied

Thanks to all the staff for a great experience buying a vehicle! Very professional dealership!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Jeff Murren! It makes us happy to hear you had a great experience. We are here for whatever you need, just let us know! Thanks, again!

2016 Lincoln Reserve

First experience buying car over the internet. Looked at plenty over internet and glad I choose Ken Pollock. Nate Bevan brought car to my house and went over everything and left it for a day. Loved the car and Jeff and Nate are great to work with. Transition went very smooth and dealership seems to really care about their clients.... Thanks Again...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Barbara, thank you for the review! It was our pleasure to help get you into your new car. We hope you enjoy it!

Purchased 2017 Escape Titanium

Recently purchased a 2017 Ford Escape Titanium. Enjoyable experience. The entire Ken Pollock team was very helpful, honest and easy to work with. They were fair in the trade they offered for my previous Escape. I highly recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for the review and the recommendation. Welcome to the Ken Pollock Ford Lincoln Family! It was our pleasure!

2015 Honda Odyssey

We had an excellent buying experience. Nate Bevin was professional and friendly, working with us to help us get the best deal. We had our four young children with us and he even helped entertain them while we signed paperwork. Everyone there was so nice and accommodating. Truly a pleasure to buy from.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Robin! We were happy to help. Best of luck and welcome to the Ken Pollock Ford Lincoln Family!

2016 Ford Explorer

Truly a pleasure to buy a vehicle from this dealer. From start to finish they made the deal we wanted quick, easy, and fun. There was none of the typical back and forth price games and it was very much appreciated they were so professional and respectful of our time. Excellent dealership and worth our drive!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Joanna, thank you for taking an adventure to come see us! Welcome to the Ken Pollock Ford Lincoln family, and thank you very much for such a great review. Thanks again.