Reviews
difficult to get viable responses i e was the lexus
difficult to get viable responses i e was the lexus repaired at a lexus collision shop not sure who helped
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Exceptional customer service is our main priority at Neil Huffman Automotive Group and we sincerely apologize if your experience was anything less than exceptional. Unfortunately, we have been unable to match your review with any name in our customer database but we are committed to hearing your concerns. Accordingly, please email the Neil Huffman Corporate Response Team at contactus@neilhuffman.com with more information so we can contact you. Thank you for allowing us the opportunity to show you why we believe Huffman Has It!
Have bought two new Ridgelines here and have had
Have bought two new Ridgelines here and have had excellent service. Cody Houchin made the sales experience easy and knows his vehicles.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service center was fine.
Service center was fine. I also made an offer on a used car. Sales would not budge off their sticker price. I was at 95%. Dissappointing.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your honest review. Thank you for choosing to service your vehicle with us and we hope to see you again for any future automotive need.
These guys ROCK!!
I’m an extremely picky person, but Jason O’Brian and the crew were very patient with me. I’ve been looking to replace my car for over a year. We finally found THE right one. After that it was smooth sailing. My wife gets panic attacks during the contract signing. They were extremely accommodating.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate you choosing Neil Huffman for your vehicle purchase, and we're so happy to hear you got the car you wanted!
Bought a car yesterday from Celina Ritter it was an
Bought a car yesterday from Celina Ritter it was an amazing experience buying a suv. Would recommend this dealership and Celina Ritter no stress or pressure
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for this review! We're glad you had a good experience with Celina!
I unexpectedly bought a car yesterday from Cody Houchin.
I unexpectedly bought a car yesterday from Cody Houchin. The transaction was seamless and not stressful. Thanks, Cody.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review! We hope you enjoy your new car and are delighted to hear the experience was easy. :)
Great Experience!
Great Experience! Trevor, Mark, John and Caleb were all great to work with. The buying process was very smooth. We will be buying our next car from these guys as well. JM
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the wonderful feedback!
10/10 recommend
Cody was very helpful from the moment we walked in the door. He helped us decide between two cars with the best to fit our needs as a family. He was very helpful walking us through every step of buying our new car. We highly recommend this location and Cody!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for this review and recommendation! We're glad to hear you had a good experience with Cody!
Unfortunately unable to recommend.
Seems like my complaint is similar to some below. They made mistakes throughout the buying process. Some employees seemed nice. But mistakes were made. Still need to deal with them so I’ll change the review if it gets better.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Great place to buy a car
Mark Alexander was very accommodating. There was never any pressure to buy any specific vehicle. He was very easy to work with. I would buy from him again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase