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Neil Huffman Honda of Frankfort

(470 reviews)
Visit Neil Huffman Honda of Frankfort
Sales hours: 10:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 10:00am–7:00pm 8:00am–5:00pm
Tuesday 10:00am–7:00pm 8:00am–5:00pm
Wednesday 10:00am–7:00pm 8:00am–5:00pm
Thursday 10:00am–7:00pm 8:00am–5:00pm
Friday 10:00am–7:00pm 8:00am–5:00pm
Saturday 10:00am–6:00pm Closed
Sunday Closed Closed
2016 consumer dealer award
View 2 awards
2016 consumer dealer award 2015 consumer dealer award
New (866) 479-8847 (866) 479-8847
Used (866) 478-5659 (866) 478-5659
Service (866) 479-9748 (866) 479-9748

Reviews

(470 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Neil Huffman Honda of Frankfort from DealerRater.

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Best place to shop for a car

Our salesman Mark was very knowledgeable and helped me find exactly what I was looking for. We have bought several vehicles here and have always had excellent service. Everyone from our salesman to the finance team, service department, management, all have been good to us. I love my Honda civic! I never write reviews but they have honestly been the best dealership I've worked with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Mark Alexander was my salesman. He is very knowledgeable...

Mark Alexander was my salesman. He is very knowledgeable about the Honda brand. He worked hard to help me find the vehicle that was right for me. I love my Civic HB!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for the wonderful review, Janet!

Celina is my sales agent. She is warm, personable,...

Celina is my sales agent. She is warm, personable, professional-all while having fun. She is very knowledgeable, honest and forthright. I’d highly recommend Celina as well as Neil Huffman Honda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to leave us a review! We're so happy to hear Celina was able to take care of you during your time at our dealership.

Isaac and Trevor great to work with. Very smooth...

Isaac and Trevor great to work with. Very smooth transaction. Neil Huffman definitely had the best prices on their used vehicles. Purchased a used Nissan for a good price. Thanks, Alan

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the 5-star review! We hope you'll come to see us again soon! :)

Consumer response

wife really likes the rogue, That's her vehicle!

Our salesman was Isaac Anglin.He was so helpful in us...

Our salesman was Isaac Anglin.He was so helpful in us deciding to buy our first Honda.Best decision we have made.Isaac was so patient and answered all our questions.Showed us several trucks he thought we would like.We will definitely recommend Honda to all our family and friends.Thank you Isaac .Mr.Alexander was very helpful in showing us all the different functions of our new truck.Thank you Mr Alexander.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks Sue, for this wonderful review! We are so pleased to hear about your great experience with Team Huffman! Come back again soon!

No hassle

Great experience, knowledgeable salesman, Trevor Huber was a joy to work with. Best price in 500 mile radius and no hassle. My first Honda purchase and I highly recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for this 5-star review! We are so pleased you had a great experience with Trevor! Come back and see us!

Trevor was great. No pressure and very helpful. In...

Trevor was great. No pressure and very helpful. In fact everyone from top to bottom was great. Great experience would buy another vehicle from them. Thank you all for being great to me and my husband.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Kathy, thanks for this 5-star review! We are so happy that Team Huffman was able to help you out! Come back and see us :)

New customer

We had I think the best buying experience we have ever had. Mark Alexander took the time to explain all the new gadgets on the Honda CRV that we purchased. John Carter took us through the loan paper work and got us an unbelievable low interest rate. We definitely will be back and will send anyone we know to Neil Huffman Honda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Teddy, thanks for this wonderful review! Thanks for taking the time to recommend Team Huffman - we look forward to serving you again in the future! :)

Great Experience

Our buying experience was simple and relatively easy. Randy, our salesman, was great at delivering a great experience. The car has been terrific so far !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Breck, thanks for your 5-star review! We are so glad Randy was able to provide excellent service and you're enjoying the new car! :)

Honda CR-V

Trevor was fantastic in helping our daughter buy her first car. The experience went smoothly. I would recommend talking to Trevor Huber if your are in the market for a new vehicle. Thank you Honda!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Abigail, thanks for this awesome review! We are so pleased Trevor was able to make the car buying experience so enjoyable for you and your daughter! Come back and see us! :)