Reviews
Five-star experience
My experience was great! I was visiting from out of town and stopped in for an oil change. The service was fast and seamless. I’m sorry that I don't live closer; considering making the trip back for my next oil change.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Fast, competent and friendly service.
As always, service was scheduled easily and conveniently. I only needed to spend a brief time in their comfortable waiting area while the work was done quickly and competently. All of the staff were helpful and friendly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service at the Middletown Acura dealership is always
Service at the Middletown Acura dealership is always satisfying. Every time I bring my car for service, I’m always pleased the environment, the welcoming, and the end result of my visit. I definitely recommend anyone who would appreciate great service and great courtesy from Middletown Acura dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Top notch
I have bought accurate and Hondas my entire life. I’ve had many experiences at different dealerships but none better than at the Friendly’s brand. Friendly Acura is no exception. Courteous professional and knowledgeable. No nonsense no xxxxxxxx. This was the most seamless experience I have ever had dealing with car professionals. I highly recommend them and give them five out of five stars
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Acura dealership
Very friendly and professional folks whenever we have a question or need service of our vehicle. Appointments are always on time and we recommend our friends of your great product.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Very efficient .
Very efficient ... On time service .... Knowledgable Clean atmosphere Air conditioned A b c d e f
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bought my daughter her first new car and DJ and Conrad
Bought my daughter her first new car and DJ and Conrad were the best made the whole buying experience a pleasure for my daughter and I. The financing was seem less thanks to Ray and the whole thing was put together by Colin. Have already passed the word around. Thanks again for great experience 👍🏻
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Love this dealership!
I would highly recommend Friendly Acura of Middletown! My salesman was Ed and he was truly phenomenal! Absolutely no pressure, completely relaxed atmosphere that I appreciated. Genuinely cared about my thoughts and concerns. Will definitely use them for any future car buying needs! Thank you Ed!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great and fast service.
Friendly Acura service dept are fast and very attentive. Naomi is very helpful and Edward Hartwell is always willing to listen to your concern and willing to help in any way he can. I recommend Friendly Acura.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Customer Service
Very impressed with staff of Friendly Acura of Middletown. Specially Colin Brian . My RDX was due for service. He came to my house to pick up my car for service and dropped of loaner. Great people.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase