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Friendly Acura Of Middletown

(334 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed

Reviews

(334 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Five-star experience

My experience was great! I was visiting from out of town and stopped in for an oil change. The service was fast and seamless. I’m sorry that I don't live closer; considering making the trip back for my next oil change.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Fast, competent and friendly service.

As always, service was scheduled easily and conveniently. I only needed to spend a brief time in their comfortable waiting area while the work was done quickly and competently. All of the staff were helpful and friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service at the Middletown Acura dealership is always

Service at the Middletown Acura dealership is always satisfying. Every time I bring my car for service, I’m always pleased the environment, the welcoming, and the end result of my visit. I definitely recommend anyone who would appreciate great service and great courtesy from Middletown Acura dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Top notch

I have bought accurate and Hondas my entire life. I’ve had many experiences at different dealerships but none better than at the Friendly’s brand. Friendly Acura is no exception. Courteous professional and knowledgeable. No nonsense no xxxxxxxx. This was the most seamless experience I have ever had dealing with car professionals. I highly recommend them and give them five out of five stars

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Acura dealership

Very friendly and professional folks whenever we have a question or need service of our vehicle. Appointments are always on time and we recommend our friends of your great product.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Very efficient .

Very efficient ... On time service .... Knowledgable Clean atmosphere Air conditioned A b c d e f

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Bought my daughter her first new car and DJ and Conrad

Bought my daughter her first new car and DJ and Conrad were the best made the whole buying experience a pleasure for my daughter and I. The financing was seem less thanks to Ray and the whole thing was put together by Colin. Have already passed the word around. Thanks again for great experience 👍🏻

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Love this dealership!

I would highly recommend Friendly Acura of Middletown! My salesman was Ed and he was truly phenomenal! Absolutely no pressure, completely relaxed atmosphere that I appreciated. Genuinely cared about my thoughts and concerns. Will definitely use them for any future car buying needs! Thank you Ed!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great and fast service.

Friendly Acura service dept are fast and very attentive. Naomi is very helpful and Edward Hartwell is always willing to listen to your concern and willing to help in any way he can. I recommend Friendly Acura.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Customer Service

Very impressed with staff of Friendly Acura of Middletown. Specially Colin Brian . My RDX was due for service. He came to my house to pick up my car for service and dropped of loaner. Great people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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