Reviews
First service
In for my first service Naomi and the service team are top notch at Friendly Acura of Middletown I even got a voucher for a car wash since it was raining
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent service.
Excellent service. Straight forward, no nonsense. DJ and the managers are all very knowledgeable and honorable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The goal at Friendly Acura is to elevate the car-buying experience for our clients, so it's rewarding to read your feedback. Thanks, and please let us know if you need anything else in the future. Drive safely!
Awesome caring dealership
Folks at the dealership are great.Bringing our vehicle in for service is easy and we are advised what will be done.Always are asked if we have any concerns or questions. The same conversation is completed when we pick the vehicle up. Kinda makes us feel good that someone cares.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
That's incredibly rewarding to hear, Dean. We work diligently to ensure our customer have the best experience they can with us, so it's great to read such terrific feedback. Thank you, Dean, and drive safely!
I love it here.
I love it here. Everyone always treats me very well, and I get great help every time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
That's what we call "the Friendly Difference"! Thank you so much for choosing Friendly Acura, and thank you for the five-star review. Drive safely!
Had to have a lot of servicing done but Service Manager
Had to have a lot of servicing done but Service Manager worked with me on the final cost and work was done quickly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're always willing to help, and you need anything in the future, we'll be glad to help you again! In the meantime, drive safely. See you soon!
Always a pleasant experience.
Always a pleasant experience. Everyone in the service department are fantastic! Ed and his team are great! I love going to this Acura.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the five stars, Red! We appreciate your support, and if you need anything in the future, don't hesitate to reach out. 'Til then, drive safely!
I love Friendly Acura.
I love Friendly Acura. My car is in excellent condition, nobody outside of this dealership has touched my car since I leased it. My lease will end soon, and I plan to buy from here.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for you loyalty! We work hard to earn it each and every time you come in, so it was rewarding to read your review! Drive safely, and let us know when you're ready to turn your lease in!
Great experience
Very helpful, friendly and knowledgeable staff. Purchased my expiring lease. Everything went very smoothly. Highly recommend! Lease was originated at same location and experience was great three years ago as well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The best Acura dealership
We highly recommend Friendly Acura. The staff is knowledgeable, courteous and helpful in answering questions and explaining all work . From the moment we purchased our car to the servicing of our car we have always left satisfied.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Highly recommend
Great experience from start to finish. Everyone is always very friendly and informative! The waiting area is comfortable and well equipped if you’re working or just relaxing. Highly recommend!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase