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Friendly Acura Of Middletown

(334 reviews)
Visit Friendly Acura Of Middletown
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed

Reviews

(334 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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The Best car buying experience at Friendly Acura!...

The Best car buying experience at Friendly Acura! Samantha and DJ answered all our questions and were very accommodating. The pickup went smoothly and I ❤️ The RDX. Definitely recommend this dealership and salespeople 👍

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Acura Staff in Middletown are very courteous and helpful...

Acura Staff in Middletown are very courteous and helpful in servicing my vehicle and following up to make sure I am satisfied. The sales team is also sincere about helping you find the perfect vehicle that you can afford. This is the 2nd car that I purchased and will continue to do business in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Gabe Nunez my salesman worked really hard for us and got...

Gabe Nunez my salesman worked really hard for us and got us into a 2021 Acura RDX Aspec, he was knowledgeable, personable and was great to deal with, also Brad the sales manager was great they made the whole process easy and hassle free would recommend them to all my family and friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I went for routine maintenance, and it got done so fast....

I went for routine maintenance, and it got done so fast. Naomi and Angela are always very good to me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great place for service

Great place to service your car Great pricing and they don’t push you do service that are not in the immediate need. They kept me updated via text awesome

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Gabe Nunez was great. He was professional, friendly and...

Gabe Nunez was great. He was professional, friendly and knowledgeable. He made my experience easy. He took his time to explain the process and kept me informed throughout. He was a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Outstanding Customer Service!

Once again, I received outstanding customer service as my SUV received an oil and filter change. Naomi kept me informed of the timeline of service completion and additional services that my SUV needed in another 5,000 miles. Highly recommend Friendly Acura in Middletown!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service.

Great service. They matched a coupon from another dealer. And gave me a loaner car since it was an all day job. But Acura parts are very expensive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent Service Dealer

Service Mgr & Angela from staff always do excellent service job. It’s a pleasure to see them and talk about any issues on the car. I’m always very satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I will definitely recommend Middletown Acura….

Ray Irrizarry is the best financial worker in the business !! He will not stop until he gets you a great rate and deal. DJ salesman is very patient and understanding. He will help you with all your needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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