Reviews
The Best car buying experience at Friendly Acura!...
The Best car buying experience at Friendly Acura! Samantha and DJ answered all our questions and were very accommodating. The pickup went smoothly and I ❤️ The RDX. Definitely recommend this dealership and salespeople 👍
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Acura Staff in Middletown are very courteous and helpful...
Acura Staff in Middletown are very courteous and helpful in servicing my vehicle and following up to make sure I am satisfied. The sales team is also sincere about helping you find the perfect vehicle that you can afford. This is the 2nd car that I purchased and will continue to do business in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Gabe Nunez my salesman worked really hard for us and got...
Gabe Nunez my salesman worked really hard for us and got us into a 2021 Acura RDX Aspec, he was knowledgeable, personable and was great to deal with, also Brad the sales manager was great they made the whole process easy and hassle free would recommend them to all my family and friends
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I went for routine maintenance, and it got done so fast....
I went for routine maintenance, and it got done so fast. Naomi and Angela are always very good to me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great place for service
Great place to service your car Great pricing and they don’t push you do service that are not in the immediate need. They kept me updated via text awesome
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Gabe Nunez was great. He was professional, friendly and...
Gabe Nunez was great. He was professional, friendly and knowledgeable. He made my experience easy. He took his time to explain the process and kept me informed throughout. He was a pleasure to work with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Outstanding Customer Service!
Once again, I received outstanding customer service as my SUV received an oil and filter change. Naomi kept me informed of the timeline of service completion and additional services that my SUV needed in another 5,000 miles. Highly recommend Friendly Acura in Middletown!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service.
Great service. They matched a coupon from another dealer. And gave me a loaner car since it was an all day job. But Acura parts are very expensive.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent Service Dealer
Service Mgr & Angela from staff always do excellent service job. It’s a pleasure to see them and talk about any issues on the car. I’m always very satisfied.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I will definitely recommend Middletown Acura….
Ray Irrizarry is the best financial worker in the business !! He will not stop until he gets you a great rate and deal. DJ salesman is very patient and understanding. He will help you with all your needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
