Reviews
Write a reviewNew car purchase
Easy no hassle car purchase. Gave the best trade in and the sales person was very knowledgeable about the vehicle and very experienced at the process of making it a easy transaction. I’ll definitely be going back at the next purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the review, Rick! We're glad that our team at Neil Huffman was able to provide you with a great buying experience! Please let us know if you need anything else!
My New Crosstrek
The sales associate at the door greeted me and my family and actually had a real conversation with him, no pressure, just good 'ole talk. The sales associate I spoke with the day prior was finishing up a sale so we just lingered around looking. As soon as he was done he answered all my questions and showed me around. He knew exactly what each had as far as options for each model. Took a test drive and as I drove he explained everything in great detail, knowing everything in great detail about the SUV. This made my experience very enjoyable. The buying process was very efficient, quick and down to earth.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Subaru Outback
I was very specific in exactly what wanted as far as options and color. They were able to locate my exact vehicle in 2 days and have it ready for pick up. When it came time to pic up my car the process was pretty quick.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for reviewing Neil Huffman Dixie! We are thrilled that our team was able to do everything possible to help you find the perfect vehicle. Please let us know if there is anything else we can do for you!
Great Experience
I just bought a car by myself for the first time. I am an older woman and was intimidated going in, but was made to feel comfortable by my salesperson. I was treated with respect and courtesy by everyone I interacted with and feel that I left with a great car at a great price.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Libby, thank you for reviewing Neil Huffman on Dixie. We are thrilled that you felt welcomed and comfortable with our sales experts knowing they had your best interest in mind. Our employees are here to help people find the best vehicle that fits all their needs including price. Please, let us know if there is anything else we can do for you!
Good deal and great people
Our sales rep was Robin and she was great. She answered all of our questions without hesitation and helped us find an Outback with everything we were looking for including the exterior and interior colors. The test drives were fun and thorough. We were offered a good price that was slightly below average (based on web searches) and made the purchase. Robin continued to work with us even after closing the deal to make sure we knew how everything worked before we drove it off the lot. It’s several days later now and we are still excited about our new Subaru.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Kirk! Thank you for reviewing Neil Huffman Subaru. We are very happy that Robin went out of her way to provide you with exceptional service from the moment you walked in, to long after you drove off the lot. We are glad that she was able to inform you of all the features that came with your new vehicle, leaving you with all the information you need to enjoy driving your new vehicle. We hope that you will visit our dealership again the next time you are in need of a new vehicle. Enjoy your NEW 2019 Subaru Outback!
Great Experience
I worked with DeOntae and Jay. The deal we discussed over the phone is exactly what occurred. They showed me how to use all the features of the car and paired my phone to it. Highly recommend to friends and family!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for reviewing Neil Huffman Subaru! We are glad that DeOntae, Jay and the rest of the team were able to assist you in your purchase and explain all the new features of your vehicle! We hope you're loving your new car and please let us know if you need anything else!
Karen
This has been the best dealership visit and purchased ever made. Did not feel pressured. Other options were presented, but our interests and needs were always first. Everyone was friendly and efficient. Our customer rep., Tyler, was very easy to work with from e-mail communication to signing the paperwork and writing the final check. We love our new used car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Karen, for reviewing Neil Huffman Dixie. We are glad that Tyler and the rest of the team were able to find you a great pre-owned vehicle. We hope that you will visit our dealership again the next time you are in need of a new vehicle.
In love with my Mazda cx5
Absolutely amazing service and great deals. Matt, zack, and shawn were very helpful and gave great customer service, definitely a recommended car dealership and salesmen. They found the best deal for me with everything I asked for. Thank you so much!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Amy! Thank you for reviewing Neil Huffman Mazda. We are glad that you were able to find your Kia Forte at our dealership. We are thrilled that Matt, Zack, Shawn and the rest of the team made your car buying experience simple and polite. We hope that you will take advantage of your 2-year maintenance that came with your vehicle purchase and hope to see you again!
Great Professional Service
Meeting Randy Sims was a blessing. Soft spoken, knowledge of Forester presented professional way. A real positive Buying experience on a great car. Also had positive experience with Neil Hoffman in Frankfort too.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Bob, for reviewing Neil Huffman Subaru. We are glad that Randy and the rest of our team were able to get in a new Subaru Forester.
K Page
Austin piste Ned to what I wanted and found it within 1 day. My SUV was at the dealership within 1 day. Very friendly and courteous.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for reviewing Neil Huffman Dixie. We are glad that our team was able to help you!