Reviews
Dropped off jeep For maintenance that was done in a very...
Dropped off jeep For maintenance that was done in a very professional time was treating with honesty and respect Like they always have in the past with the services I’ve done on Dodge Ram.. experience is very outstanding service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience. We look forward to serving you in the future!
Found the Service Dept to be Professional Courteous...
Found the Service Dept to be Professional Courteous Timely Knowledgeable and would listen to all of our concerns and took the time to explain solutions and costs. Julie was exceptional
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We believe that customer feedback is a valuable resource and we welcome your comments.
Lie to customers claim to have fixed the problem, but...
Lie to customers claim to have fixed the problem, but then you have to bring it back for it to be fixed on 3 separate occasions. Tech's have no idea what they are doing. Broke my tire sensors then the dealer expects me to pay for it when it was the tech who broke it. No free oil changes when you buy a warranty. These guys use the Mopar warranty to fix the issues the car they just sold you has. They know what's wrong before they sell it. That's why they rope you into paying for a five thousand dollar warranty. That way they don't pay a dime out of pocket to fix the issues the automobile has. Bad business and I will never buy a car from this place ever again. Poor everything over all.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
The service department was outstanding, from the service...
The service department was outstanding, from the service writer, the floor staff, and the maintenance personnel, first class job, my car is safe, and ready to drive. Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We love hearing how we’ve helped! Thanks for your kind words. We look forward to helping others just like you.
Celina and Josh were very easy to work with. I appreciate...
Celina and Josh were very easy to work with. I appreciate them helping us find the right vehicle at a very low rate. We will definitely be purchasing our next vehicle from Celina and Lithia.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your positive feedback. When we receive such positive feedback, we know that we have done our jobs well. Please think of us when you need a new car!
I was really disappointed with my service visit. This is...
I was really disappointed with my service visit. This is my first new truck that I purchased from here, and was hoping for better treatment.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Both times that we have gone to Lithia Chrysler it has...
Both times that we have gone to Lithia Chrysler it has been poor customer service. If I could I would have given it zero stars. We have a lifetime oil service and have gone to Lithia HONDA in Medford, Or and Lithia jeep dodge in tri-cities, Wa and both places have been excellent service.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
sales was very friendly and did everything they could to...
sales was very friendly and did everything they could to get you in a car. financing was a little harder to work with, was unable to reach desired payment even after being called back being told no problem
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Thanks for letting us know there was a problem. We’d love to hear more about it and help you further. Please call our customer service at 877-548-4427.
Thorough service. Very pleasant and responsive to my...
Thorough service. Very pleasant and responsive to my request for service. Got the vehicle in and out of service in a timely manner. Great job.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your kind words and support! We look forward to providing you with the best customer service possible.
Jenny Hawk made buying a car so easy! She took the...
Jenny Hawk made buying a car so easy! She took the guesswork and hassle right out of the process. Thank you for helping me buy my first car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for working with us and leaving a great review. We hope your purchase leads you to beautiful destinations.