Reviews
Car was repaired in a timely matter.
Julie worked hard to get my car repaired and was very professional and courteous. She made sure all my questions were answered and addressed efficiently.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome
Jeff was helpful, friendly and knowledgeable about the Jeep Renegade. He was understanding of our personal situation and very supportive. A very nice young man with good manners.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Everyone there is kind and understanding
Though the staff etc are wonderful I am still waiting for my car to be fixed bringing it in again next week. We shall see.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Friendly and Pleasant Experience
Buying this car was a very smooth process. Our Salesman, Justin, was very approachable, friendly, honest, answered all our questions, went through aspects of the vehicle in detail and was not pushy. I felt like he listened to my concerns and our needs. Mr. Charbonneau in finance was efficient yet thorough with all of the paperwork. We were in and out of the dealership in 3 hours from start to finish. Great experience overall.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Painless,smoothe transactions ,overall very best car buying
My salesperson worked very hard to make the deal work out.He was very determined and very helpful in getting me into the jeep I picked out.My credit wasn't the best,my trade in had high milage, but James and his CSM got the deal done... highly recommended this group of guys and dealership...
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome!!!
Casey was awesome, he guided me through every step of the paper work and that was alot of paper work! Great guy super helpful. Thank you Casey.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Truest exceptional service
Salesman Justin was amazing, answered every question, never pushy. Jon in finance was effecient and explained everything thoroughly. Got us the payment we wanted and did not waste our time at all! In and out in 30 minutes! Exceptional!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Quick and painless
Called dealership service department one day got an appointment for following day, showed up they serviced my vehicle and had me back on the road in no time at all.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sage great, management pushy
Sage Caldwell sales rep was excellent, but manager pushy and rude. Acted like I was taking time away from more important things they could be doing. Not even sure who they were they were in such a hurry to get to something else.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Airbag computer repair
I have had no problems with my previous vehicle or my present one and your service department. They have taken care of any problems I have had , more than adequately. Service has been excellent. I haven't bought a new or used vehicle from Lithia so I can't say much about sales.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase