Reviews
Service representative
Had a great customer service rep. Very helpful. A joy to work with. Very knowledgeable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Recall updates
Made an appointment to get some recalls taken care of on my 1500 Ram. Linda was awesome to deal with and made the process really easy. Dropped my truck off early and it was done sooner than expected and was able to go on with my day. Thank you Linda for being so helpful!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great people to work with
Our family has bought several cars from here and we have always been taken care of 100% my most recent sales men Casey Jones was excellent!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Linda Listened
Had my vehicle towed and they properly diagnosed the problem. To no fault of Lithia I decided to not repair my vehicle. Linda took great care of me, communicated expeditiously.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dennis
All service personal were courteous and friendly. The waiting area was well maintained, open and offered coffee for those wanting it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Exceptional
They found a problem that was unknown at the time we decided to purchase and fixed it before we took possession of the Jeep we were thoroughly impressed with the service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
customer
Isiah was great as usual, and the team got me in and out quickly
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dependable and Thorough
Julie has exceptional knowledge of my vehicle needs, and is aware of any recall issues that need to be addressed. My service is always as scheduled, and always done on time. I am always treated very well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service with a smile
Linda was a joy to work with. She took great care of us.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Best customer service
Normally I don’t like going into dealerships because of the hassling and such. This dealership is completely different. I got a recall on my fiat fixed, and I wasn’t hassled to get anything else done to my car, their staff was so friendly and took the time to explain to me what was going to happen that day.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair