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Lithia Chrysler Dodge Jeep RAM Fiat of Spokane

(1,673 reviews)
Visit Lithia Chrysler Dodge Jeep RAM Fiat of Spokane
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 10:00am–5:00pm Closed
2021 state dealer award
View 4 awards
2021 state dealer award 2018 state dealer award
2021 consumer dealer award 2018 consumer dealer award
New (877) 712-6181 (877) 712-6181
Used (877) 797-2926 (877) 797-2926
Service (877) 335-4895 (877) 335-4895

Reviews

(1,673 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chrysler Dodge Jeep RAM Fiat of Spokane from DealerRater.

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Great!

Jeremy and Emily where both very helpful and knowledgeable, and caring. They had great customer service. I will recommend this dealership to other buyers. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Service

The power steering pump went out on my 2005 Ram. Had it towed to the dealership on Friday afternoon. Was told they were very busy and would not be able to look at it until Wednesday the following week. On Monday Scott called to let me know they confirmed the fact that the power steering unit went out. Gave me a quote on the replacement, which I authorized. Got a call Wednesday morning to let me know that it was ready. Not only did they finish the repair early, they also fixed the two recalls that were on the vehicle. Great service, faster than expected and at a reasonable price. Will continue to use them for future issues.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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fab new jeep

Easy access relaxed sales person, great finance person We wanted to purchase two vehicles. However the used manager was not interested in our trade in sadly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jeep-Jeep

I knew what vehicle I was interested in, and the most I was willing to pay. Dealer made the best deal possible, so I didn't have to traipise all over the northwest to get the best price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Very timely swap of air bag.

Was told it would take 1 and 1/2 hours. Was out of there waiting room on 45 minutes. Impressive. I would recommend these folks.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Julie in service is the Best!!!

We have used the service dept since the dealership opened. We've had good and bad experiences. But with Julie as our rep it's great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Customer

Scott is always great. Service always does a great job. thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent and cordial service department!

The service started right on time. It was going to be a lengthy service and they said I may have to leave a car overnight. But, they finished it by mid afternoon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The best!

Super great people. So easy to work with. Sending all my friends to them. However I has a client tell me management are real xxxxxxxx. His words not mine. Thinking back he could be on to something. There were several his in their glass offices that really didn't seem to care. The guys on the floor were WONDERFUL. I'm sorry I don't remember names. Didn't know there was going to be a test on It! 😁

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Great service

Great dealer bought two cars through them and they always take care of me when im there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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