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Lithia Chrysler Dodge Jeep RAM Fiat of Spokane

(1,673 reviews)
Visit Lithia Chrysler Dodge Jeep RAM Fiat of Spokane
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 10:00am–5:00pm Closed
2021 state dealer award
View 4 awards
2021 state dealer award 2018 state dealer award
2021 consumer dealer award 2018 consumer dealer award
New (877) 712-6181 (877) 712-6181
Used (877) 797-2926 (877) 797-2926
Service (877) 335-4895 (877) 335-4895

Reviews

(1,673 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chrysler Dodge Jeep RAM Fiat of Spokane from DealerRater.

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Great work from great people.

I was loaned the service managers truck while mine was being worked on. They did 2 oil changes on our vehicles. Thank you. I will return again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

New car

Casey are salesmen is the best I have delta with buying a new car. Every thing I needed to know he was right there to answer question. We came the next day and Casey seen my wife and me come in and he came right over to help us

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Positive experience

Zach made the buying experience pretty seamless. It was my daughter's first purchase and she was happy with the buy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Brand new Jeep

This was my first new vehicle, was a great experience. Nate was very helpful through the process, not pushy and was found me just what I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

service on 2016 ram

I had my 2016 ram in for service at Lithia of Spokane. The service advisor was very pleasant, the service was performed in a very reasonable amount of time, the waiting area was clean, that adds up to a very pleasant experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Not a good experience

Took my suv in for a recall ... they lost my chipped key and gave me other people's paperwork which included the other persons address, phone number, car make model and vin number. I will not be going back there and would not recommend anyone going there unless you want your keys to be lost and your identity and personal info to be given out to strangers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
2 people out of 2 found this review helpful.

Small Business Owner

As a small business owner, I need great service and a quick turn around in order to stay in business. They got my truck in and found the part and had it delevired overnight. Exceptional service, I would highly recommend these guys. I will give them first shot next time I am purchasing a new work truck. Thanks for all you do.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Fantastic experience

Very satisfied with my experience and everyone was made and helpful. Best experience I've ever had and I buy a new car every year

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Oil Change

the staff at Lithia Jeep Dodge Ram has always been very friendly and helpful. Scott our service advisor is wonderful. The one suggestion I would have for them is to streamline the payment process for repairs. Having to wait in line with customers scheduling service took me over 15 minutes. Parking is also limited but I understand an expansion is coming soon. Alan

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Sales used

Very happy with trade in value. Salesman was very helpful. Financing was fairly quick for a Sunday. Great interest rate. Waiting area leaves a little to be desired.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.