Reviews
Great work from great people.
I was loaned the service managers truck while mine was being worked on. They did 2 oil changes on our vehicles. Thank you. I will return again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
New car
Casey are salesmen is the best I have delta with buying a new car. Every thing I needed to know he was right there to answer question. We came the next day and Casey seen my wife and me come in and he came right over to help us
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Positive experience
Zach made the buying experience pretty seamless. It was my daughter's first purchase and she was happy with the buy.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Brand new Jeep
This was my first new vehicle, was a great experience. Nate was very helpful through the process, not pushy and was found me just what I wanted.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
service on 2016 ram
I had my 2016 ram in for service at Lithia of Spokane. The service advisor was very pleasant, the service was performed in a very reasonable amount of time, the waiting area was clean, that adds up to a very pleasant experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Not a good experience
Took my suv in for a recall ... they lost my chipped key and gave me other people's paperwork which included the other persons address, phone number, car make model and vin number. I will not be going back there and would not recommend anyone going there unless you want your keys to be lost and your identity and personal info to be given out to strangers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Small Business Owner
As a small business owner, I need great service and a quick turn around in order to stay in business. They got my truck in and found the part and had it delevired overnight. Exceptional service, I would highly recommend these guys. I will give them first shot next time I am purchasing a new work truck. Thanks for all you do.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fantastic experience
Very satisfied with my experience and everyone was made and helpful. Best experience I've ever had and I buy a new car every year
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Oil Change
the staff at Lithia Jeep Dodge Ram has always been very friendly and helpful. Scott our service advisor is wonderful. The one suggestion I would have for them is to streamline the payment process for repairs. Having to wait in line with customers scheduling service took me over 15 minutes. Parking is also limited but I understand an expansion is coming soon. Alan
- Customer service 4.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sales used
Very happy with trade in value. Salesman was very helpful. Financing was fairly quick for a Sunday. Great interest rate. Waiting area leaves a little to be desired.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car