Lithia Chrysler Dodge Jeep RAM Fiat of Spokane

The woman m in service was just fantastic, attentive, expedient and thorough. Unfortunately, I can't remember her name, but she deserves a lot of credit.

Staff is knowlegeable and friendly. Had to comeback twice to recheck wheel alignment. I would like one more alignment check since I still get a little vibration in the steering wheel. There was a problem with uneven front tire wear after the initial alignment. Scott Kovalevsky and Max Taylor showed a genuine concern with my problem.

I was told by a tire store that I needed rear brakes, when I took the car in to have the oil changed I asked for an estimate to have the rear brake job, they said that I don't need them yet.

Unlike some of the other large dealerships I have visited and purchased from, Lithia will really work with you. They gave me a haggle free purchase price and compared to others I visited, the highest trade in value. I left the dealership feeling satisfied and confident that I got a great deal....

Everyone was very friendly and helpful on a very busy day when weather was cold and other customers were crabby. Scott recognized me from my last visit and was very personable and professional.

Very nice dealership. Always polite and friendly staff.

Passing through Spokane, WA from ND on the way to B.C. for Christmas. Purchased a 2017 Dodge Ram 1500 Laramie crew cab. The sales man that helped us Christian and Derek were excellent and so, johnny on the spot. Emilly in the finance depart was very excellent to work with. My family and I where treated so, very well. We haved purchased several vehicles over the years for personnel and business use. This dealership has performed above and beyond any other dealership in customer service. We would return to do business with them again. Thank You from Western North Dakota

We drove through the night to get to this dealership. they were ready for us and treated us well when we arrived. they had our car ready and helped us get back on the road in a few short hours. Thank you.

The customer treament by the Lithia salesmen was top notch. My wife and I looked at the minivans, took a test drive and drove out with a new Caravan, all within a couple of hours. Believe me, other cars we have bought have taken twice as long! Only thing I can comment on was the limited selection of minivans new or used. My wife was looking for a blue Caravan. There was only one new Caravan and 3 or 4 low mileage used vans. All the new Caravans seemed to be "in transit", except the one White one that we bought. I am not sure what "in transit" means? I was not able to jump up to the extra cost of the Pacifica, even though there was only about 6 Pacificas and no blue ones in the bunch. In any case, my wife seemed happy with the white Caravan, even though she had her heart set on a blue one.

My recall repair took most of the day. I was given a service loaner which was covered with several inches of snow. My service advisor came out and brushed all the snow off the car and made sure everything was in order. Thank you for the excellent service.