Reviews
Excellent customer service and services were completed in...
Excellent customer service and services were completed in the estimated time. Yuriy kept me updated and was professional and kind. Overall a great experience. Thanks.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
You have made our day by sharing your positive experience. We look forward to helping you again.
Was very satisfied with the service for diesel oil and...
Was very satisfied with the service for diesel oil and fuel filter change. Was in and out in less than my experience at other dealers.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your story! We take pride in providing excellent customer service.
They did the recall fix, however the engine is still not...
They did the recall fix, however the engine is still not right, and they told me that it is fine and that is how this transmission shifts. The problem is not the transmission, it's in the engine I'm pretty sure. It is still cutting out as I drive. When it fully seizes I will bring it back I guess.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Normally quite pleased. (That's my review, but they...
Normally quite pleased. (That's my review, but they require at least 25 words for an review to be acceptable so here are the remaining words.)
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your thoughts. We love hearing our customers are happy with their experience. Take care!
My service rep Steve Bowen was very friendly and...
My service rep Steve Bowen was very friendly and accommodating. I would definitely recommend the service department to friends and family. I enjoyed my experience and will be returning in the future
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We appreciate your support and encouragement.
Did not clear the oil change due code and did not reset...
Did not clear the oil change due code and did not reset air pressure from front to rear which set off a notice on my dash.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your useful feedback. We look forward to helping you in the future.
Very clean, good Customer service with a Professional...
Very clean, good Customer service with a Professional appearance & attitude. Very reliable & dependable. I would recommend to anyone looking a new or used vehicle or any vehicle services...
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for a glowing review! We believe that customer feedback is a valuable resource and we welcome your comments.
A very relaxed shopping experience. Very friendly...
A very relaxed shopping experience. Very friendly atmosphere. Everyone was very helpful answering any questions you had. Clean and comfortable area. I would shop here again and I would recommend Lithia Chrysler as their first place to buy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for leaving a review! We’re here to help serve you in the best way possible. Enjoy your new ride.
I simply could not get anyone to pick up a phone or...
I simply could not get anyone to pick up a phone or return a phone call. I would call 3-4 times per day and would listen to it ring and ring; rarely anyone would pick up. So when I would give up and leave a message, I could never get someone to call me back. Both frustrating and unacceptable.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you... 25 words is a really annoying. With the...
Thank you... 25 words is a really annoying. With the previous experiences with this dealerships service department you should be happy I have nothing to say.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your useful feedback. We look forward to helping you in the future.