Skip to main content

Lithia Chrysler Dodge Jeep RAM Fiat of Spokane

(1,671 reviews)
Visit Lithia Chrysler Dodge Jeep RAM Fiat of Spokane
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 10:00am–5:00pm Closed
2021 state dealer award
View 4 awards
2021 state dealer award 2018 state dealer award
2021 consumer dealer award 2018 consumer dealer award
New (877) 712-6181 (877) 712-6181
Used (877) 797-2926 (877) 797-2926
Service (877) 335-4895 (877) 335-4895

Reviews

(1,671 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chrysler Dodge Jeep RAM Fiat of Spokane from DealerRater.

Want to share your experience with this dealership?

Write a review

It took three hours, hour and a half longer than expected...

It took three hours, hour and a half longer than expected but they changed my oil and rotated the tires, and told me to contact uconnect for my software update. Everyone was friendly and mask compliant. The waiting area was cleaned three times while I waited.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Your feedback is so useful! Thank you and come again soon.

If it wasn’t for Julie Winkler that works in the service...

If it wasn’t for Julie Winkler that works in the service department I would not come back... Julie is a 5 star ⭐️ ⭐️⭐️⭐️⭐️ Employee!! She goes the extra mile for her customers! Again I want to make this very clear, Julie gets the 5 stars!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are grateful for your feedback and we appreciate your business. Please think of us the next time you need a car!

The service was very fast and friendly! Everyone I worked...

The service was very fast and friendly! Everyone I worked with was very knowledgeable and easy to talk to ! This is my first big purchase and they made it easy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We believe that customer feedback is a valuable resource and we welcome your comments.

The service department personnel are great! Excellent...

The service department personnel are great! Excellent communication before and after the service, including taking the time to describe the details of the service for understanding. Work was performed in the time promised and the price was very fair. We will be bringing our vehicles back for scheduled service and will be recommending Lithuania to our friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We believe that customer feedback is a valuable resource and we welcome your comments.

Great Service!! Service writer and service Manager...

Great Service!! Service writer and service Manager Amazing!!! Mark Kuhns was Very Proffesional!! Was helped immediately and when an issue came up was resolved asap

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving a review! We’re here to help serve you in the best way possible. We’re glad to hear we could help you in your time of need!

Great people, great service, great everything!!! Everyone...

Great people, great service, great everything!!! Everyone was as kind as can be. Worked hard and sufficient for me to get the vehicle I wanted at the payments I needed them to be at. Thank you guys for working so hard. I will be a return customer for sure!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We love hearing how our customers have been supported. We are more than happy to have helped you and we look forward to working with you again. Take care!

Did an amazing job and went out of the way to help us...

Did an amazing job and went out of the way to help us with our repairs. Tony worked with the warranty rep to make sure we got the best deal possible and went out of his way to help us get our vehicle repaired.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Our staff is grateful for your words of encouragement and praise. We pride ourselves on our customer service and we make it a priority to serve as best as we can. Thank you again for the review!

I was extremely disappointed, I test drove a used vehicle...

I was extremely disappointed, I test drove a used vehicle and thought I had a good deal, was then pressured to sign the documents as soon as possible - then driving the vehicle home the check engine light came on. Will never trust them again and will definitely not recommend them to anyone else.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Jennifer Hawks was very helpful and professional and...

Jennifer Hawks was very helpful and professional and answered all my question about the new car that i purchased thank you very much Jennifer Hawks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience. We look forward to working with you again!

Had a great time with Lithia and there sales guy Justin....

Had a great time with Lithia and there sales guy Justin. Really made it happen for me. Thanks again to the whole team. Woo hoo

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We love our customers! Thank you for your review, we appreciate your business and hope you think of us the next time you need a new car!