Skip to main content

Lithia Chrysler Dodge Jeep RAM Fiat of Spokane

(1,671 reviews)
Visit Lithia Chrysler Dodge Jeep RAM Fiat of Spokane
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 10:00am–5:00pm Closed
2021 state dealer award
View 4 awards
2021 state dealer award 2018 state dealer award
2021 consumer dealer award 2018 consumer dealer award
New (877) 712-6181 (877) 712-6181
Used (877) 797-2926 (877) 797-2926
Service (877) 335-4895 (877) 335-4895

Reviews

(1,671 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chrysler Dodge Jeep RAM Fiat of Spokane from DealerRater.

Want to share your experience with this dealership?

Write a review

This was one of the most enjoyable car purchasing...

This was one of the most enjoyable car purchasing experiences we’ve ever had. Zach was great to work with, and I absolutely love my new truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are grateful for your feedback and we appreciate your business. Please think of us the next time you need a car!

We walked in with a broad spectrum of ideas, and James...

We walked in with a broad spectrum of ideas, and James took the time to figure out what we needed. He suggested a car I NEVER would have thought of on my own, but I fell in love with it. Everyone treated us like family, including Rich. Overall excellent experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re so happy to hear that we helped you find your dream car! We look forward to sharing your joy with our staff. Happy driving!

Awesome service at this place. I had been going to a...

Awesome service at this place. I had been going to a different dealership for the past 4 years, and had decided it was time for a change. I'm glad I did!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving such a nice review. We are glad that you and family loved our services. Our dedicated staff will be pleased to learn of your high praise.

I worked with Justin and Christos in the sales team for a...

I worked with Justin and Christos in the sales team for a couple of weeks. I appreciate both of them for their great customer service skills and follow up. You don't find people like these two anymore in sales. It made the whole process a good one and I would definitely recommend anybody to buy a car from Lithia.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Your kind words are heard by all of us hear at the dealership! Your feedback pushes us to continue providing excellent service! Come again soon.

I had problems with the air-bags and when I brought the...

I had problems with the air-bags and when I brought the car in I was treated very well. The technician took the time to explain what the problem was and the solution. The problem was fixed. I will say that the problem re-occurred because the part they installed turned out to be defective but they fixed it again with apologies for the problem. I do recommend the service department here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re very happy to hear you had a good experience. We take pride in our customer experience.

We loved our salesman, Zack! Easy to work with, a...

We loved our salesman, Zack! Easy to work with, a respectable and enjoyable person, and no pressure. The transaction was smooth. Would recommend to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Our customers rock! Thank you so much for leaving this awesome review. We appreciate you. Have a great day!

Sales team was great, not pushy, let us look at what we...

Sales team was great, not pushy, let us look at what we wanted. James did a nice job showing us features and giving us options.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the awesome review! We appreciate your feedback and support.

In and out 30 min. Nice dealer. I plan on new vehicle in...

In and out 30 min. Nice dealer. I plan on new vehicle in 18 months. Jeep has been great. Waiting room was clean and vivid rules were in place

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are grateful for your feedback and we appreciate your business. Please think of us the next time you need a car!

Worked in my car for an oil change at the last minute....

Worked in my car for an oil change at the last minute. Quick turnaround. Use them for all my service needs, except tires. Then I gotta go to my friends at Les Schwab.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the feedback! Our staff are very diligent and this will provide them with great encouragement to keep doing what they are doing.

Review

Over all I had a really good experience with the salesman Joe, he was able to help me get into a vehicle within my price range and has even checked up on me since.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for sharing who helped you today! We are thrilled to hear you had a positive experience. Happy driving!