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Exit5 Auto Group

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (121 reviews)
Visit Exit5 Auto Group
Sales hours: 9:00am to 5:00pm
Service hours: 9:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 9:00am–5:00pm
Tuesday 9:00am–6:00pm 9:00am–5:00pm
Wednesday 9:00am–6:00pm 9:00am–5:00pm
Thursday 9:00am–6:00pm 9:00am–5:00pm
Friday 9:00am–5:00pm 9:00am–5:00pm
Saturday 9:00am–5:00pm 9:00am–12:00pm
Sunday Closed Closed
(518) 670-4424 (518) 670-4424

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (121 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Exit5 Auto Group from DealerRater.

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BEST experience I have had yet buying a car

I had purchased a car from this dealer, and i got the car with good deal with good condition and they are very polite and good response..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Vanketaswarlu, the team at Exit5 appreciates you 5 star review. We hope you and your family enjoy the Camry. Thank you Rudy

great dealership

recently purchased a car for my son there. best car buying experience ever. There was no pressure, they worked with you on the price of the car. It was ready on time. when we got it home, there was a slight issue with the car that they fixed immediately and quickly. They followed up on any questions or concerns and were very accommodating. Eric, Rudy and Mike all did a great job for us. We are happy with the car and so is our son.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Todd, thank you for your kind review. We are happy that your experience with our dealership was the best car buying experience you had. We wish you and your son the best. Thank you Rudy

!!BEST experience we have had yet buying a car!!

My husband and I have purchased many cars in our lifetime. We have never had the experience we had with Rudy and his staff. We were able to select the cars we wanted to look at our own pace. Rudy answered all ours questions and made us feel better about buying a used car. Not once throughout the whole process did we feel pressured. We would definitely recommend this place to anyone who is looking to purchase a used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Kathy, thank you for your positive review of the team at Exit5 Auto. We are pleased that your experience with us was a positive one. I hope you enjoy the Journey and look forward to assisting you in the feature. Thank you Rudy

The BEST car buying experience I ever had!!!

Was thrilled at how easy-going it was to deal with Rudy and his staff at Exit 5 Auto. Wasn't pushy at all, was willing to work with me every step of the way to make sure I was happy whether I bought from him or not. As the title says, dealing with Rudy has been THE BEST car buying experience I have ever had, and would recommend anyone looking for a new (or newer) car to stop by and talk to them. Very pleased with the customer service, the trade-in & buying process, and the car itself - a '12 Buick Regal GS! And yes, the showroom is immaculate, tons of variety of vehicles to choose from, ranging new stuff and old classics and everything in between. A nice service and repair area that is huge and clean... Everything you would want from a car dealer and then some. Can't speak highly enough of how everything went, the service and people at Exit 5 Auto. Thanks Rudy!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Josh, thank you for your kind words. The entire team at Exit5 hopes you enjoy your Regal GS as much as your Impala SS. Thank you Rudy

Friendly dealership

Great customer service and willing to work with you. Not pushy or annoying at all and were very patient with me while I decided on buying or not. Always friendly each time I went back to test drive the truck. I bought the truck I wanted with no hassle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Bridget, the team at Exit5 is happy that we could find you a truck to pull your horse trailer. Thank you Rudy

A VERY HAPPY AND SATISFIED CUSTOMER

I walked looking for a reliable used car for myself and Rudy was very happy to help find the perfect fit for me. Everything following my decision was quick, easy and just like that I'm the owner of a 2012 Honda Civic hybrid! I couldn't be more satisfied with the car and service that I received at Exit 5 Auto! Thanks again :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Amy, thank you for your review. I hope you enjoy your Civic hybrid along with the great gas mileage you will be getting from it. Rudy

Rudy Rocks By Michael J. Longo from Albany

First of all, The show room is immaculate. I recently purchased 2016 Nissan Frontier from Exit 5 Auto. Rudy and his staff did an exceptional Job. The buying experience was quick, Pleasant and hassle free. Thanks to Rudy, I have and will continue to recommend ANYONE looking to purchase ANY NEW or USED VEHICLE.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Mike, thank you for your positive review. The team at Exit5 are appreciative of your kind words. We know you will get plenty of use out of your new truck.

Perfect Car Buying Experience

Exit 5 Auto exemplifies how all car dealerships should be! Everyone at Exit 5 Auto was welcoming and friendly. Rudy was exceptionally helpful and we appreciated his down to earth-no pressure style! He helped us to fairly trade in and upgrade to a newer truck. The entire process was smooth and stress free! I am so impressed, I have Rudy looking for my next vehicle. We will definitely refer friends and family to Exit 5 Auto. The vintage with modern twist showroom and perfect car buying experience sets this dealership above all others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Beth, thank you for your kind review. The staff and I hope you enjoy your new vehicle and look forward to assisting you with your next purchase as well. Rudy

Great Experience

What an easy buying experience! Rudy walked us through everything, answered all our questions and, was really on our team through the whole process. We picked up my new car within 24 hours all detailed and ready to go when we got there. The service staff were so polite and the building was very clean. We were so happy with our experience and will be recommending exit 5 to anyone looking for a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Sabrina, thank you for your kind words. I hope you enjoy the new CX-5. Rudy

5 star dealer!

I recently purchased a 2013 Ford. Eric and Rudy went above and beyond to address and questions or concerns I had. They gave a fair trade. Excellent customer service ! I'm very happy with my car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Al, Eric and I appreciate the kind words.. We hope you enjoy your new Escape. Thank you Exit5 Auto