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Exit5 Auto Group

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (121 reviews)
Visit Exit5 Auto Group
Sales hours: 9:00am to 5:00pm
Service hours: 9:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 9:00am–5:00pm
Tuesday 9:00am–6:00pm 9:00am–5:00pm
Wednesday 9:00am–6:00pm 9:00am–5:00pm
Thursday 9:00am–6:00pm 9:00am–5:00pm
Friday 9:00am–5:00pm 9:00am–5:00pm
Saturday 9:00am–5:00pm 9:00am–12:00pm
Sunday Closed Closed
(518) 670-4424 (518) 670-4424

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (121 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Exit5 Auto Group from DealerRater.

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Great First Car Purchase Experience

I recently purchased a white 2013 Mazda 3 as my first vehicle and Rudy was extremely helpful and friendly. He kept me up to date throughout the process and was always readily available to answer questions and concerns. He made the process smooth, easy and low-stress! 10/10 would recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Victoria, thank you for your Review. All of us at Exit5 wish you the best next semester in school.

Great service

Rudy sold us our GMC Acadia and traded in our Kia Forte for it. The deal was not an easy one with our negative equity, but Rudy, the owner, worked really well with us to help our situation when no other dealer wanted to take our problem on and make it stay within our budget. I've had 2 horrible experiences with other dealers and this company definitely helps the car sales industry have a better reputation in my eyes. I would definitely recommend this company to friends and family. Great service, nice facility and friendly atmosphere, without the hassle of pushy salesmen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Rachael and Dylan. All of us at Exit5 Auto appreciates your review. we wish you the best with your growing family.

Nissan Juke A+ experience

Eric T who sold me the car provided stellar service. He provided us with details on the car, walked us through the purchase process carefully and coordinated all parts of the sale. I went with my sister and both of us felt that Rudy and Eric were exceptional business folks. They even went the extra mile and mailed us documents and extra keys we left behind. I highly recommend them for service, ambiance and the quality of their vehicles. You can tell their professionalism as soon as you walk in. I highly recommend!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Shawn, both Eric and I appreciate your review. We hope you enjoy the Nissan Juke and look forward to seeing you when you come up to visit. Thank you The staff at Exit5

Wonderful and friendly experience

I just bought a used 2011 Toyota RAV4 limited. It was exactly what I wanted- Rudy is an incredible salesman. Super friendly, knowledgable, caring and overall a great person/car dealer. I would encourage everyone to stop by his clean and impressive sales room if you are looking for a new/used vehicle!! Thank you so much Rudy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jackie,thank you for the 5 star Review. All of us at Exit5 are so happy your experience was great! You are a valued customer. Thank you Rudy

Best Used Car Dealer in the Area

From the first introduction out in the lot to the final handshake after the purchase, I can say this has been one of the best experiences I have had with buying a used car. There are no pushy salesman that put pressure on you and try to help you get what you are looking for within your needs and on your terms. Very willing to do whatever possible to make it work and patient when you are sorting out the details with your bank. Very clean lot and showroom with a wide range of cars from classic muscle cars to modern SUV's and everything in between for all price ranges. Pricing looks to be very fair and competitive and not overpriced. I will be coming back here first before any other used car dealer and recommend them highly! Go see Rudy & Eric and they will not let you down!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Ken, thank you for your positive review. We hope to continue a long relationship both in sales and service. Thank you Rudy

great company

Very reputable, nice location. Did a repair on a used prius that I bought and were friendly, quick and thorough. They don't oversell you which is a wonderful relief.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Jim,thank you for your 5 star review. We appreciate your business and are glad we were to repair your vehicle promptly. Thank you Rudy

Best car buy experience

Best car buying experience. No hassles no one talking you into anything. Just family like atmosphere Please ask for Rudy he was fantastic super happy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Super Friendly !!!

Rudy was super friendly! This place is truly no hassle! We didn't have salespeople all over us and it was overall a very easy process. LOVE my new car!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Nia and Rich, we appreciate your business and are very happy you love your new car. Rudy

Straight forward sales service

This was probably one of the smoothest car purchases I've ever had. Rudy was very down to earth and kept the whole process simple. More dealerships need to follow this philosophy. Great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks Mike I appreciate your kind words. Rudy

Friendly, Knowledgeable and Professional Dealer

I was impressed from the moment I entered the show room, and was met by three very friendly, and knowledgeable individuals, that made my buying experience, the most comfortable, and easiest car buying experience in my lifetime. Rudy and Eric worked with me every step of the way, to ensure I was satisfied with the car and pricing, of the vehicle that I purchased at their dealership. No more car buying at traditional large dealerships, where you feel like a number, to satisfy car dealerships sales quota for the Month. Highly recommend a visit to Exit 05 Auto Group for your next car search. I promise your won't be disappointed with the quality, pricing and friendliness of staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Al thank you for your kind review it means a lot to all of us here at Exit5 Auto. Thank you Rudy