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Audi Birmingham

(170 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 6 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award

Reviews

(170 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Birmingham from DealerRater.

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survey reputation

My experience with Davis and customer service was excellent. .They made sure I had everything I needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Janice, we're glad to hear you enjoyed your visit. We look forward to your next visit! Take care!

Purchase of Audi Q5 at Audi of Birmingham

What a no pressure experience! Jim was my salesperson, and he was very helpful and very knowledgeable about all models of cars. Very helpful! The finance director, Jason was also very helpful and, knowledgeable and pleasant!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Cynthia, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

ONE OF BEST CAR BUYING EXPERIENCES I HAVE HAD!

I contacted Audi Birmingham inquiring about a 2023 RS6 they had on their lot in mid November 2022. Davis Darrow and Hannah Blackall were terrific to work with throughout the entire process of getting paperwork done, going over details of the car, ensuring all the details were worked through... all from across the country. Davis and Hannah were super communicative, even after hours. Any question I had was almost immediately answered with an incredible amount of detail. Davis even helped in setting up a fantastic transport company to get my new RS6 shipped to me, only a few days after the purchase process had started. Davis is a very knowledgeable, professional, and courteous Specialist, who can help anyone get their dream car. Davis even worked with the Audi Birmingham GM to fix the Paint Protection Film that had started to peel, after application; at no cost to me. Hannah was fantastic throughout the entire paperwork process, and even remailing some paperwork overnight that needed changes. I highly recommend Audi Birmingham for your next Audi! The experience and care for a customer I received was top notch!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi there, thank you so much for taking the time to leave a review for us. We're thrilled we could meet your expectations! We are so excited that you love your RS6 and we hope you have an excellent day!

Audi at Birmingham

I had an awesome experience with Audi at Birmingham Matt ,Jonathan,Jordan were extremely helpful made the process so easy and they were very helpful and professional. I would recommend this dealership to anyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Tommy, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Audi Birmingham. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Sweet 16!

Esau Carter and Hannah Blackall were a joy to work with. Esau was responsive, no pressure, but knowledgeable and easy to converse with. He was flexible with our time frame and decision to purchase a car for our daughter who is turning 16. She was so surprised. Thanks for a great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Donald, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Audi Birmingham. Happy Sweet 16 to your daughter and congratulations on her new car! We look forward to your next visit! Take care!

Excellent Service

It was a pleasure to work with Marcus and the Audi of Birmingham Team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Emily! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Bought our 3rd new q7

Best salesperson we?ve ever had. Knowledgeable, well spoken, sincere, truely cared to get what we wanted

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Rebecca, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Audi Birmingham. We look forward to your next visit! Take care!

Audi salesman

Esau worked so hard to take care of my needs :) I would recommend Esau to any of my friends and family ?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Teresa, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Birmingham! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Audi Birmingham

Very helpful in the purchasing experience. We test drove two different models and were able to purchase a vehicle that was the preferred color with our preference of options.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Anthony, we are so happy to read such a great review about Audi Birmingham! If you have any further questions, please give us a call. We're always happy to help!

Audi of Birmingham buying experience

Purchased my first Audi at Audi of Birmingham (AL) yesterday. Can?t thank my salesman Tom Fleming enough for the patience in allowing me to try out several vehicles, communicate information and answer all my questions. Sales management and financing rep (Heather) were also a friendly, patient and greatly helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

David, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Birmingham! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!