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Audi Birmingham

(177 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 6 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award

Reviews

(177 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Birmingham from DealerRater.

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President

Friendly, informative, and efficient. John-Thomas was thorough and made the entire process seamless. The overall experience was benchmarkable!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Audi S8 Lease

The salesman was friendly and efficient and he made the process go smoothly which could have been an issue since it was an out of state purchase. Very happy with the dealership and the sales department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Doug, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Nick Underwood and Jim Hardy are the best!

Audi Birmingham sales department is second to none! Shout out to Sales Manager Nick Underwood-kind, smart, and dependable. He was able to find me the exact car that I wanted. I love my new 2024 Q5! I had a 2016 Q5 and a 2021 q5, and this 2024 Q5 is absolutely the best of the bunch! It drive like a dream. The leather is so much better quality than in the past. The seats are so much more comfortable. I am so pleased with it. It smells and drives like heaven. I also wanted to give a shoutout to awesome salesman Jim Hardy who helped me along the way. Kind, easy going, personable, and knowledgeable! I have been to dealerships where the salesman really doesn?t know much about the car. Jim and Nick know it all! 5/5experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Emily, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Audi Birmingham. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Audi of Birmingham - Grants Mill - Kelly Misso

We could not have asked for better service and professionalism from Kelly and the entire sales and finance team at Audi of Birmingham. Top notch people running a top notch car dealership! I highly recommend anyone interested in an Audi or other luxury imports to consider dropping by Audi of Birmingham and letting these good folks take care of your driving needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Marc, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Birmingham! We look forward to your next visit! Take care!

AUDI BIRMINGHAM

Great experience. Knowledgeable staff. Second Audi I have bought from them and I will be back someday for a third.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Mary, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Best car dealer in the area

If you are into Audi (as someone who is originally from Germany I am) and you live in Alabama, this is the place to go. We have been leasing cars from them for many years. Outstanding service, very professional and friendly, relaxed atmosphere, no pressure to come to a deal, lots of time to test-drive and to get advice. Kourtland Perry, a brand specialist, is fantastic.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are very happy to have provided you with such a positive experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Seamless Experience

Quite a pleasant experience purchasing from Audi of Birmingham. I worked with Kelly and he was very patient and easy going. I encountered no hassle and some favorable negotiations. I would certainly refer them to my colleagues.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi there, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

No buy car here

Took forever to get a payment quote on a vehicle I was interested in. After getting the vehicle, signed papers 3 different times because paper work was wrong ever time. After signing for the final time, never received a copy of the bill of sale. Multiple times asked for copies. Took the Service Manager of the shop to retrieve them for me.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Please contact our General Manager at (855) 627-3378 when you have an opportunity, so we can address this ongoing issue.

Great!

Kelly was a great salesperson! Attentive, answered all of our questions, and have continued to check in on us!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Sarah, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Birmingham! We look forward to your next visit! Take care!

Great Folks to work with!

Great group of folks over here to work with, they made the buying process quick and painless! Davis curated the process, took care of everything, and even laminated the window sticker for me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Kenneth, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!